Jacob Rocha
Jacob Rocha at Lexus of Wesley Chapel
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Jacob Rocha

Service Consultant

Lexus of Wesley Chapel

5350 Eagleston Blvd
Wesley Chapel, FL 33544

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Jacob Rocha

December 14, 2024

Dealership Rating
Employee Rating

I'm always pleased with the services I have received at lexus of wesley chapel. Samantha is my service advisor she is great, takes care of my concerns. Thank you Samantha and Mr.Chris great service manager More

by juanjrlatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2024

Dealership Rating
Employee Rating

If you want to truly experience the Lexus Difference, give Tim Smith and Lexus of Wesley Chapel the opportunity to earn your business. Tim is a no nonsense, no pressure professional who takes the time to More

by cs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Dec 02, 2024

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

October 13, 2024

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Employee Rating

Tim Smith is A+sales and Wesley chapel Lexus is a pleasant experience. Can’t wait for our next purchase with them More

by Deborahlynn.coca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Oct 21, 2024

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience with Tim Smith at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

September 28, 2024

Dealership Rating
Employee Rating

Excellent sales with Tim Smith. Made our 2nd Lexus purchase a great experience. Can’t wait for our next future purchase of a Lexus Behicle More

by Deborahlynn.coca
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Oct 21, 2024

Lexus of Wesley Chapel responded

Congratulations on your new vehicle! We are so happy that Tim Smith delivered such a great experience for your second purchase. We can't wait to work with you again in the future!

September 21, 2024

Dealership Rating
Employee Rating

Daniel Medina and Maurice Locklin are awesome! This was the easiest right to the point car purchasing experience I have ever had! I am an outside salesmen who drives 30-50,000 miles a year. So I g More

by steve.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Medina, Maurice Locklin

Sep 23, 2024

Lexus of Wesley Chapel responded

Your confidence in Lexus of Wesley Chapel means so much to all of us! We will be sure to let Daniel and Maurice know they continue to demonstrate our commitment to customer satisfaction. Thank you for shopping with us and we hope you enjoy the new ride!

May 09, 2024

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Employee Rating

Having used Lexus dealerships across the country for 25 years, Lexus of Wesley Chapel beats them all for service and sales. I will only buy from here moving forward and thrilled with my experience at this More

by Jess Ricecracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Millaway

May 27, 2024

Lexus of Wesley Chapel responded

Thank you for taking the time to provide us with valuable feedback regarding your experiences with our store. We will make certain that the appropriate department receives your kind thoughts! In this age of consumer awareness, we are always striving to get our message out to other people about the “Welsey Chapel of Lexus” way of doing business.

August 31, 2023

Dealership Rating
Employee Rating

Claudia was great to work with! Took time to discuss my options as I was not sure if I wanted to buy my car or lease a new one. Text drove the vehicles I was between two models and More

by ER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudia Cohn, Anna Carlson

Mar 09, 2024

Lexus of Wesley Chapel responded

We are blushing! The entire Lexus of Wesley Chapel team is grateful for your kind words. Congratulations on your new vehicle.

June 25, 2023

Dealership Rating
Employee Rating

Charles is amazing! He is a one of a kind genuine person! He provides an experience like no other. I've bought many cars in the past from many dealerships, and here at L More

by Simon1640
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Charles Calise, Anna Carlson

Mar 11, 2024

Lexus of Wesley Chapel responded

Congratulations on your new car! It is wonderful to hear that you had such a great experience at Lexus of Wesley Chapel. We appreciate your business and are looking forward to seeing you again down the road!

May 17, 2023

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Employee Rating

I had an appointment for a minor service & got a multi point inspection with the service. This inspection recommended $3,300 in repairs that were unnecessary. I will not go back to this dealer. More

by frogsnestvt
Service Price Transparency
Service Communication
Recommend Dealer
No

March 22, 2023

Dealership Rating
Employee Rating

Claudia is the absolute best! I am a repeat customer except this is for my daughter and she is now a Claudia fan! Wesley Chapel is hands down the way to go if you're looking for a More

by Jessica Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Vassios, Claudia Cohn

Jul 12, 2023

Lexus of Wesley Chapel responded

Your review is music to our ears! We're so glad our team welcomed you to Lexus of Wesley Chapel with friendly assistance and a pleasant experience. It's an honor to have earned your confidence and we look forward to working with you again soon!

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