Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen
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Jacob Ranjel

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
248 Reviews
4.8

248 Reviews

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248 Reviews of Jacob Ranjel

June 21, 2024

Dealership Rating
Employee Rating

Great service, very thorough. Easy and fully transparent recommended services with videos and explanations. Thanks! More

by lacey.accountant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted to hear that you received excellent, thorough service. We're committed to providing easy and fully transparent recommended services, complete with videos and explanations. Your satisfaction is our priority, and we appreciate your feedback. Thanks for choosing us, and we look forward to serving you again! Servicing You and Nothing else! Your Service Team at Oklahoma City Volkswagen

June 18, 2024

Dealership Rating
Employee Rating

Muy amables y excelente servicio de chico rocky Buena atención y el carro en las mejores condiciones previendo a futuro para evitar accidentes y descomposturas More

by colozo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Jun 19, 2024

Oklahoma City Volkswagen responded

¡Muchas gracias por sus amables palabras! Nos alegra saber que Rocky le brindó un excelente servicio y atención. En Oklahoma City Volkswagen, nos esforzamos por mantener su coche en las mejores condiciones posibles para prevenir accidentes y descomposturas. ¡Esperamos seguir sirviéndole en el futuro!

June 13, 2024

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The service was the best always letting me know the updates with my vehicle while in service and after. Thank you. More

by CLAUDIA_GALINDO37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Jun 13, 2024

Oklahoma City Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service team and that you appreciated the updates on your vehicle. Keeping our customers informed is a top priority for us. We look forward to serving you again in the future. Safe travels! Servicing You and Nothing Else! OKC Volkswagen Service Team

June 13, 2024

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Jacob’s customer service skills are outstanding. He was patient and attentive with myself and other clients he was interacting with. More

by sharon.reddington
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 13, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to hear that Jacob provided you with outstanding customer service. His patience and attentiveness are qualities we highly value, and it's great to know he made a positive impact on your experience. We'll be sure to pass along your compliments to him. We look forward to serving you again soon! Servicing You and Nothing Else! OKC Volkswagen Service Team

June 06, 2024

Dealership Rating
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Service was fast and the staff was very friendly, especially the tech I dealt with. More

by duden21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

Jun 06, 2024

Oklahoma City Volkswagen responded

Thank you for the fantastic review! We're delighted to hear that you experienced fast service and found our staff, incredibly the tech you dealt with, very friendly. At Oklahoma City Volkswagen, we strive to provide efficient and friendly service to all our customers. If you need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Servicing You and Nothing Else! Your Volkswagen Service Team

June 06, 2024

Dealership Rating
Employee Rating

Check engine light came on twice after service regarding fuel fumes, had fuel filter replaced and fuel item put in tank, air filter not screwed on made rattling nose. Returned twice still not fixed. More

by annavogel27
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Manual

June 06, 2024

Dealership Rating
Employee Rating

Their services was very professional they explained everything very clearly and the service rep responded to every questions More

by jaylau003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you found our services very professional and that everything was explained clearly. Our service reps at Oklahoma City Volkswagen take pride in responding to all questions thoroughly. If you need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your team at OKCVW.com

June 05, 2024

Dealership Rating
Employee Rating

They kept me informed and made my repairs very easy. They're always on top of things. More

by ROCKYMOUNTAIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Jun 05, 2024

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with our service department at OKC VW. We're thrilled to hear that our team kept you informed and made your repairs easy. We prioritize being on top of things and ensuring a smooth process for our customers, and we greatly appreciate your feedback. We look forward to serving you again in the future! Servicing You and Nothing Else! OKC VW Service Department

June 01, 2024

Dealership Rating
Employee Rating

Nothing to improve- professional and personable all in one. Considerate of my needs for time. More

by nansol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Jun 03, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to know that you found our service both professional and personable, and that we were able to accommodate your time needs. If there's anything else we can do for you in the future, please let us know. Thanks for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

May 28, 2024

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Employee Rating

The experience was very professional. I would very much recommend it to anyone who needs a car More

by lawyermarcopalumbo
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

May 28, 2024

Oklahoma City Volkswagen responded

Thank you so much for your positive feedback! We're thrilled you had a professional experience with your local Volkswagen dealership at OKCVW. Your recommendation is important to us, and we're glad we could assist you with your needs. Please don't hesitate to reach out if you need further assistance. Safe driving! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

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