266 Reviews
Write a Review266 Reviews of Jacob Ranjel
October 14, 2024
I was there to pick up my '23 Taos after warranty repair, but decided to look into the '24 Tiguan R-Line Black. I have been in and out with my Taos and Jacob has been phenomenal every time. It's because of h but decided to look into the '24 Tiguan R-Line Black. I have been in and out with my Taos and Jacob has been phenomenal every time. It's because of him that I was willing to stick with VW and give OKC VW a chance to get me into a Tiguan. Jordan was excellent and got me an even better deal on my new Tiguan than I had on my Taos! I look forward to being a continued customer of OKC VW! More
Other Employees Tagged: Jordan Noonan
September 14, 2024
Sean, Rocky, Jacob and Richard are great. Techs that do the service need to remember it's the little things that customers notice. Got 2 new tires and the tech who installed them just threw m Techs that do the service need to remember it's the little things that customers notice. Got 2 new tires and the tech who installed them just threw my spare in the back. Thankfully, Richard and Rocky took care of it. More
Other Employees Tagged: Rocky Padilla, Richard Smith
August 27, 2024
Rocky is always super friendly and helpful. He always welcomes me by my name. Makes me feel confident in doing service with you. He always welcomes me by my name. Makes me feel confident in doing service with you. More
Other Employees Tagged: Rocky Padilla , Brian Smith
August 27, 2024
The dealer was kind and professional. Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was exce Every person I spoke with gave me solid information. The environment was clean and the amenities of coffee, good music and reading material was excellent. I had a great experience. They let me know what my Jetta needs to stay in proper operating condition and I’m confident in their abilities to keep it going for a long time! More
Other Employees Tagged: Chris Maritt, Rocky Padilla, Kenneth Dusang, Richard Smith , Brian Smith, Ashley
August 27, 2024
Service staff are customer oriented. They try to give you adequate information and realistic timelines. No woofin' - just solid information.. They try to give you adequate information and realistic timelines. No woofin' - just solid information.. More
Other Employees Tagged: Rocky Padilla , Brian Smith
August 27, 2024
On time and performed all requests. Explained the things that needed to be addressed at this time. Explained the things that needed to be addressed at this time. More
Other Employees Tagged: Rocky Padilla, Richard Smith , Brian Smith
August 23, 2024
Jacob was extremely helpful and the dealership was able to get me in for an emergency service visit. I was on travel for business and within 2 days they had the new part installed and had me back on the ro to get me in for an emergency service visit. I was on travel for business and within 2 days they had the new part installed and had me back on the road. Jacob really made a stressful situation less so and really took the time to make sure I was safely back on the road. I highly recommend this dealership and especially the service department! More
Other Employees Tagged: Rocky Padilla
August 15, 2024
Very informative and helpful employee. He is ver my knowledgeable and great at explaining what has happened with your vehicle. You can tell that he takes pride in his work. He is ver my knowledgeable and great at explaining what has happened with your vehicle. You can tell that he takes pride in his work. More
Other Employees Tagged: Rocky Padilla
August 13, 2024
There were some technical challenges but we had a service car available- thank you, Jacob! car available- thank you, Jacob! More
Other Employees Tagged: Rocky Padilla , Brian Smith