Jacob Privette
Jacob Privette at Leith Nissan
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Jacob Privette

Service Advisor

Leith Nissan

2100 Autopark Blvd.
Cary, NC 27511

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4.6
10 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

11 yrs, 7 mos

4.6

10 Reviews

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10 Reviews of Jacob Privette

February 18, 2025

Dealership Rating
Employee Rating

Service associate very helpful in describing what service covered and costs. Also attentive to researching tonneau cover options for Frontier More

by lmews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Leith Nissan responded

Hi Lmews, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! Thank you for your kind words. We appreciate you letting Leith Nissan in Cary, NC take care of your service needs for your Frontier. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

January 29, 2025

Dealership Rating
Employee Rating

I truly appreciate the opportunity to view the video of the service provided service appointments. I trust you he advice if my service consultant and the communication with all staff is timely and helpfu More

by svhelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2025

Leith Nissan responded

Hi Svhelms, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

January 21, 2025

Dealership Rating
Employee Rating

I like how they handle there customers. They make sure they get the service they need. Thanks guys for a job well done... More

by Beverlylyons1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Leith Nissan responded

Beverlylyons1966, thanks for your praise and kind comments about our team. We appreciate your business.

January 11, 2025

Dealership Rating
Employee Rating

Kathy and all the team at Nissan made my car shopping/buying/leasing process a pleasurable and low-pressure experience. She was patient and explained all my different options to find the right f More

by Dwschilling711
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Vitale, Jay Joslin , Jon Gordon

Jan 14, 2025

Leith Nissan responded

Dwschilling711, your satisfaction is our top priority. We are pleased that you had a great car purchasing experience at Leith Nissan in Cary, NC. We strive for excellent customer service. Kathy is a very detail and attentive sales consultant. We really appreciate your business and your five star rating. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext. 503 https://www.leithnissan.com/

January 07, 2025

Dealership Rating
Employee Rating

My service trip was quick and easy I came in for an oil change. This is what the team did not have any pushy up charging. They let me know things that I want to do in the future for my vehicle to extend th More

by The Thomas Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Alexander

Jan 08, 2025

Leith Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We really appreciate your feedback. Kim and Jacob are amazing. We strive to get our customers in and out in a timely efficient manner. Leith Nissan in Cary, NC appreciates your business. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

December 20, 2024

Dealership Rating
Employee Rating

My appointment went well and Jacob helped me checkout my SUV hatch and assisted me with how to reset it if needed. He was friendly and knowledgeable-thank you! More

by barbbunker28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Leith Nissan responded

Hi Barbbunker28, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! Jacob is an awesome service technician. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext. 503 https://www.leithnissan.com/

December 16, 2024

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Employee Rating

Received a recall notice and was able to get scheduled for service quickly. Repairs were made and I was back on the road quickly. More

by pecusac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kizer

Dec 20, 2024

Leith Nissan responded

Pecusac, thank you for your kind review; we are happy to pass along your comments to the team here at Leith Nissan! we really appreciate your business here at Leith Nissan in Cary, NC. We are pleased that we were able to get you serviced in a great timeframe. We look forward to your next visit. Thank you for for your business.

August 23, 2024

Dealership Rating
Employee Rating

In the past, I've purchased two used Nissans vehicleds from other Nissan dealers in another city but I've always been happy with the service I've received. Leith Nissan's service is excellent. It's so eas More

by August23Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Neal, Vince Spiritosanto, John Day , Emily Kight, Ira Carter, Roshawn Bass (sp?), Jason

Aug 31, 2024

Leith Nissan responded

August23service, we're so glad that we were able to go above and beyond your expectations! We really appreciate your feedback and look forward to servicing your vehicles in the future. We strive for a excellent customer service experience. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

November 01, 2023

Dealership Rating
Employee Rating

When I bought my car did not realize it would take 2 hours to even get an oil change. Paid for extra warranty also and needed to get 2 tires plugged and this took over 2 hours. I know I did not have a More

by skgadd@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023

Leith Nissan responded

Skgadd@gmail.com, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I greatly appreciate you taking time to explain more in detail over the phone your last visit. We strive for each customer to have a great experience here at Leith Nissan in Cary. We also welcome all feedback with high regards try to come to a reasonable resolution. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

February 27, 2022

Dealership Rating
Employee Rating

Kathy and the other Nissan staff were very helpful and accomadating. My questions and concerns were addressed promptly and professionally. Great buying experience and did not once feel pressured to buy. More

by DDELKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Vitale, Luigi Galeazzi

Mar 01, 2022

Leith Nissan responded

Hi Ddelker, thank you for sharing your experience with us, and congratulations on your new ride! We appreciate your business, and look forward to serving you throughout the life of your vehicle. Thank you for being a valued member of our Leith Nissan family, and have a wonderful day!

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