Jacob Povlich
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Waukesha Kia
2141 East Moreland Boulevard
Waukesha, WI 53186
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
146 Reviews
Write a Review146 Reviews of Jacob Povlich
April 15, 2024
We worked with Xavier who went above and beyond. He assisted us in identifying key features that were important to have in our next vehicle. After this Xavier took it a step further by locating the He assisted us in identifying key features that were important to have in our next vehicle. After this Xavier took it a step further by locating the right vehicle and had it quickly brought in for us. They gave us a fair trade in value on our 2020 Kia to put towards our new 2024 Kia. I highly recommend others to bring their business Xavierat Kia of Waukesha!! More
Other Employees Tagged: Brandon McGahee, Xavier Troupe, Charlie Ziegler
April 03, 2024
Katie was knowledgeable, she listened to my needs and found me exactly the car I needed. I would buy from her again. found me exactly the car I needed. I would buy from her again. More
Other Employees Tagged: Brandon McGahee, Shannon Pankratz, Charlie Ziegler, Ben Artymowski , Katie George
March 13, 2024
Wally was very helpful with this purchase. Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow deal Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow dealer. More
Other Employees Tagged: Wally Thom, Charlie Ziegler
June 16, 2023
Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More
Other Employees Tagged: Kayleigh, Brian (the shuttle driver)
March 20, 2023
Buy a car or trucks check before buy for russ too much system doesn't work perfect after done paperwork you can't return or refund money back so you guys lost money pay more for all part. Key in your hand system doesn't work perfect after done paperwork you can't return or refund money back so you guys lost money pay more for all part. Key in your hand no more warranty. Special bad service's department unexperience save they money lost or money. Now I have too fix by my self the rear strut and some part. They said the is 11600 mile we can't help. Almost like junk car. Waste time with gas More
Other Employees Tagged: Brandon McGahee, Charlie Ziegler , Rebecca Boczkowski, Kenney Crump
March 18, 2023
Great place for buying a car and for receiving Service. They service Kia's and all other makes and models. Advisors are top notch, knowledgeable and friendly. Techs are amazing group of guys that are effic They service Kia's and all other makes and models. Advisors are top notch, knowledgeable and friendly. Techs are amazing group of guys that are efficient and honest. Prices are great for a dealer. Oil Changes are only $69.95 for Full Synthetic! Very affordable. More
Other Employees Tagged: Brandon McGahee, Shannon Pankratz
January 18, 2023
We have been using this dealership since 2012 due to the extraordinary sales and service assistance. All the cars we own have been Kia's done that first purchase. extraordinary sales and service assistance. All the cars we own have been Kia's done that first purchase. More
Other Employees Tagged: Dennis Cardinal, Brandon McGahee, Shannon Pankratz
January 11, 2023
Outstanding sales and service where going above and beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealersh beyond is the norm!!! Dennis even came in on his day off to complete the sale and meet our needs. This is our 4th new car purchase from this dealership and more are planned. Excellent work everyone! More
Other Employees Tagged: Dennis Cardinal, Brandon McGahee, Shannon Pankratz