Jacob McNeely

Thank you for the service, they treated me like family. thank brian cortes see you soon thank brian cortes see you soon More

by ejlqvioleta Verified Customer Verified Customer

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The dealership lost the 2nd smart key for my 2025 Santa Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1 Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1-14-25, it has still not been received. I have left a message for Jake McNeely several times to resolve this and he has yet to call me back. There just does not seem to be an accountability at Universal Hyundai to upright this problem. More

by kjdillon05 Verified Customer Verified Customer

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Dynamic energetic customer service personifies the quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. More

by Edwin R Marrero, COL, USA, Ret Verified Customer Verified Customer

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Excellent service easy transaction and great service beautiful car and great detail and love my car beautiful car and great detail and love my car More

by JEFFREY.BRENNER Verified Customer Verified Customer

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Always great working with Fabio, he really takes care of. Was great to work with Alexis as well, really made the deal work right! Was great to work with Alexis as well, really made the deal work right! More

by TRAVISGRIFFIN12 Verified Customer Verified Customer

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My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed Verified Customer Verified Customer

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Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was incredibly helpful! This is the 3rd time he has been the finance person when I purchased a car! Outstanding experience! More

by DIAZT1967 Verified Customer Verified Customer

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I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always make good business with me and my entire family. Thanks team! More

by BAEZ436 Verified Customer Verified Customer

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To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. waiting. Also a mini cafe would be great. More

by angelhance2 Verified Customer Verified Customer

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I like dealer Hyundai service. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. More

by blaciris322 Verified Customer Verified Customer

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