Jacob Martinez F.
Jacob Martinez F. at Casey Kia

Jacob Martinez F. | Page 9

General Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
158 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

View more specialties & trainings
5.0

158 Reviews

Write a Review

158 Reviews of Jacob Martinez F.

June 18, 2021

Dealership Rating
Employee Rating

I have purchased three Kia automobiles in the last 14 months from Jacob Martinez the dealership is top notch. Everybody’s professional knows their stuff no nonsense bottom line and I always enjoy my expe More

by Sally
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Aaron McGiffin, Karla Tristani

Jun 27, 2021

Casey Kia responded

Thank you so much Sally for the five star review! We are extremely grateful for the opportunity to earn your business for the third time. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 18, 2021

Dealership Rating
Employee Rating

Our whole buying process was amazing. Jacob was kind and professional and worked us a deal with an awesome suv. We couldn’t be happier. More

by Deandraashley13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 23, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez! We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 11, 2021

Dealership Rating
Employee Rating

Jacob was amazing to work with. He answered all the questions I had and introduced me to different features and trims on various cars. He was very kind and helpful in the whole buying process and made More

by psamaha99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2021

Casey Kia responded

Thank you so much Peter for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA Soul. We strive to exceed the expectations of all our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 01, 2021

Dealership Rating
Employee Rating

Jacob was so helpful throughout this entire process! He did such an amazing job and I could not have asked for a better representative to work with in getting the vehicle I wanted. More

by mspoloric
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

May 02, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA Telluride! Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 01, 2021

Dealership Rating
Employee Rating

Excellent customer service and honest dealer. Very happy with the deal on my K5 GT-Line AWD. Thank you Charles Archer and Aaron McGiffin for everything. More

by Kenjaesmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, James Barnes , Aaron McGiffin

May 02, 2021

Casey Kia responded

Thank you so much Kenjae for the five star review. We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA K5 GT-Line AWD. Also thank you for the wonderful endorsement of Charles Archer and Aaron McGiffin. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

April 24, 2021

Dealership Rating
Employee Rating

We were taken care of so well. This dealership covers everything. A truly pleasant experience! Even our car insurance was updated before we left. We will be back. More

by 4runnerangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

Apr 25, 2021

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality! Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 06, 2021

Dealership Rating
Employee Rating

Jacob and Ed were both great to work with! Very patient, and helped me find the deal I needed. Would recommend to others who are looking. More

by info84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed

Apr 19, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez and Ed Denby. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 02, 2021

Dealership Rating
Employee Rating

Awesome service. Highly efficient professional and soooo organized from once u drive ur vehichke up and get out like a well oiled machjne. Must have great supervisors and leadership More

by mandpthacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Dianna

Apr 03, 2021

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to take care of all of your service needs. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 22, 2021

Dealership Rating
Employee Rating

We had a great experience buying our new vehicle at Casey Kia. Everyone we interacted with was helpful and friendly and our sales representative Jacob took great care of us. We would be happy to recommend Ca More

by EBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Aaron McGiffin

Mar 24, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 14, 2021

Dealership Rating
Employee Rating

I Came in with a problem, left with a solution. The I Came in with a problem, left with a solution. The staff and sales team were wonderful to work with. Will buy with them again!!! More

by Prtrink
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Jimmy Dianna, Rachel in service

Mar 14, 2021

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to assist you and earn your business. We strive to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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