Dealership Experience
11 yrs, 4 mos
239 Reviews
Write a Review239 Reviews of Jacob Lawson
January 10, 2025
Everyone was super nice and helpful while I was buying my first car. Definitely would recommend! first car. Definitely would recommend! More
Other Employees Tagged: Juan Aguilera
January 08, 2025
My overall experience with Lou Sobh Honda was very positive. Jose’ Mejia went overboard to be accommodating to my situation, which was somewhat unusual and he worked hard to make it work for me. I positive. Jose’ Mejia went overboard to be accommodating to my situation, which was somewhat unusual and he worked hard to make it work for me. I have nothing but compliments for all the Lou Sobh people I came in contact with duting my dealings. Keep up the good work! More
Other Employees Tagged: Heather Cullen, Jimmy Harris, Jose Mejia, Ryan Esloon
January 08, 2025
Dealership was extremely disorganized - left customers waiting for hours multiple times to test drive, close sales with other customers in front of you. Overheard multiple conversations from GM and Sales waiting for hours multiple times to test drive, close sales with other customers in front of you. Overheard multiple conversations from GM and Sales Manager talking negatively about customers in the show room loud enough to where customers could hear (clear lack of care). Upon purchasing a car, they tried to give the keys over without a detail. Zero customer service presence - all sales mindset overwhelmingly obvious at this location. Would recommend to steer clear of this location permanently. More
Other Employees Tagged: Nick Staehling, Juan Aguilera
January 01, 2025
Amazing service, friendly staff, and high-quality products. Truly exceeded my expectations. Highly recommended! Very Happy products. Truly exceeded my expectations. Highly recommended! Very Happy More
Other Employees Tagged: James Nasser
January 01, 2025
Lots of waiting. Limited inventory. Jacob (sales manager) was excellent. Jimmy (salesman) was a bit disorganized and less than knowledgeable Car was not properly cl Limited inventory. Jacob (sales manager) was excellent. Jimmy (salesman) was a bit disorganized and less than knowledgeable Car was not properly cleaned upon delivery. Never got explanation of features. Still trying to get through users manual. More
January 01, 2025
My salesman, Steve, was extremely knowledgeable in both the pricing and the accessories. Very nice experience! the pricing and the accessories. Very nice experience! More
Other Employees Tagged: Steve Rossi
December 20, 2024
Great holiday deal on a new CRV Hybrid and the process and staff was very professional and knowledgeable. and staff was very professional and knowledgeable. More
Other Employees Tagged: Nick Staehling
December 14, 2024
Always helpful when bringing up a question Knowledgeable about your concerns and questions and cares about their customers Knowledgeable about your concerns and questions and cares about their customers More
Other Employees Tagged: Heather Cullen, Ryan Esloon , Harald Higgins
December 11, 2024
I was treated with care and great patience I was given options; encouraged to ask any questions. James is the penultimate salesperson. Lou Sobh Honda will be my forever choice for car shopping options; encouraged to ask any questions. James is the penultimate salesperson. Lou Sobh Honda will be my forever choice for car shopping More
Other Employees Tagged: Nick Staehling, James Nasser