Jacob Haro
Jacob Haro at Ken Garff Honda Riverdale
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Jacob Haro

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
241 Reviews
4.8

241 Reviews

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241 Reviews of Jacob Haro

February 21, 2025

Dealership Rating
Employee Rating

Message to request a power steering pump and reserve replace but never got a quote or an update on it. More

by JPHITSNOUKANH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Both men were very helpful to me picking out the right car for me. Thanks More

by lrbwtlb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 18, 2025

Dealership Rating
Employee Rating

It was a very good experience! I was able to get in and get out. And ask some questions that they had answered right away for me. Very knowledgeable! More

by dallasmathewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 18, 2025

Dealership Rating
Employee Rating

Maintenance and recall service was fast and easy. It's been a pleasure dealing with Ken Garff Honda. More

by Rich Oldenborg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 16, 2025

Dealership Rating
Employee Rating

Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don More

by showersjohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

February 16, 2025

Dealership Rating
Employee Rating

It was great! Quick, friendly, informative, ride to and from. Couldn’t ask for more! More

by shizam62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Driver; Steve

Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 08, 2025

Dealership Rating
Employee Rating

Jacob was fantastic to work with and he was very personable! He is a great employee! More

by daytonconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 03, 2025

Dealership Rating
Employee Rating

I have been using your dealership for seven years. I don’t find it to be as service oriented as it used to be, but I know that. You have a lot of building going on there, and it looks like you got a l More

by wandawaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

January 31, 2025

Dealership Rating
Employee Rating

The service was done quickly and completed very satisfactory And the shuttle service was wonderful thanks More

by willysnutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 17, 2025

Dealership Rating
Employee Rating

Ken Garff Honda Riverdale is the only place I feel comfortable taking my vehicle for work or maintenance. As a single woman, I always feel I’m being treated fairly and with transparency. I highly valu More

by roxanne17steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Youngdell

Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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