Jacob Grimm
Jacob Grimm at White's Ford
Refer Me

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

Contact Me
4.8
213 Reviews
4.8

213 Reviews

Write a Review

213 Reviews of Jacob Grimm

December 31, 2024

Dealership Rating
Employee Rating

Everyone was nice and helpful. I would have rated it higher had I been kept informed on the status if my vehicle throughout the time they had my vehicle. More

by Susan.gruneisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thom Tate

December 29, 2024

Dealership Rating
Employee Rating

Don't ever go to this dealership or any dealership when they are having a scam promotion. I fell victim to this and paid $5000 more than what the price was advertised on the internet. Questioned the crooke More

by Camryowner888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 28, 2024

Dealership Rating
Employee Rating

They did a great job of keeping me in n the loop about my repairs More

by Leggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty, Thom Tate

December 23, 2024

Dealership Rating
Employee Rating

Jacob was very nice and extremely helpful. He was able to provide excellent service. Highly recommend. More

by billing advanced C&R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Harsh

December 21, 2024

Dealership Rating
Employee Rating

Amazing customer service with an emphasis on customer! They pay close attention to detail on meeting the needs of the customer. More

by martinwoost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gibson, Larry Wood , Darlene Morris

December 18, 2024

Dealership Rating
Employee Rating

The service was top tier! I left the shop very happy... the staff was friendly and the vending machine was cheap.. More

by Sharitadeonmcmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

The service department was very pleasant and kept me informed of the progress on my car and the technician was very fast and efficient on the work he did on my vehicle. More

by LASERFRANK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty, Dave Schnelder

December 04, 2024

Dealership Rating
Employee Rating

Called in morning and got an appointment for the afternoon. Quick service and good job! More

by BJCRMCD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2024

Dealership Rating
Employee Rating

Nice , clear office, friendly helpful with my needs . Service was fast in and out in 30 minutes. More

by Super dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty

December 03, 2024

Dealership Rating
Employee Rating

Recall repare was done efficiently and staff were friendly and courteous. I would use them again. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (94 Vehicles)

new 2024 Ford Bronco car, priced at $54,676
2024 Ford Bronco
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $61,810
2023 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Maverick car, priced at $30,985
2024 Ford Maverick
new
Cactus exterior
Automatic
All-wheel Drive
used 2022 Subaru WRX car, priced at $27,900
2022 Subaru WRX
used
Solar Orange Pearl exterior
Manual
All-wheel Drive
new 2024 Ford F-150 car, priced at $63,631
2024 Ford F-150
new
Atlas Blue Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chrysler Pacifica car, priced at $24,382
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive