Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.8
294 Reviews
4.8

294 Reviews

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294 Reviews of Jacob Grimm

July 30, 2025

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They provide quick service and are courteous. The technician did a great job. They kept me informed. More

by steve.harleydrilling
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Recommend Dealer
Yes

July 30, 2025

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Everyone treated me fantastically. .they were very polite and prompt…I would recommend this dealership to anyone More

by dawneandrews
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Recommend Dealer
Yes

Other Employees Tagged: The two men that fixed my tire were great

July 29, 2025

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Professional and very nice to work with recommend to anyone looking for a good ford ! More

by grahamraven
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Recommend Dealer
Yes

Other Employees Tagged: Doug Harsh

July 29, 2025

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They got my truck in super fast and were very helpful considering I dont live in the area at all. They answered any questions I had with kindness and helped me as much as they could. More

by kaufmanrosetta
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Recommend Dealer
Yes

Other Employees Tagged: Doug Harsh

July 27, 2025

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I had a issue with my car shutting off at a very busy intersection which scared me because people were blowing horns at me even when I has my flashers on. Men were even giving me the middle finger and I More

by BSMITH44691
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Recommend Dealer
Yes

Other Employees Tagged: Corey Gibson, Curtis Leighty

July 27, 2025

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Bad service . No explanations and didn’t seem to care when this was brought to his attention. Will not be returning for services at this dealership More

by TOMMONEY710
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Recommend Dealer
No

July 24, 2025

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Excellent work and customer service. Fit me in the schedule same day to fix my car before I left for vacation. Really appreciated it since we were driving 8+ hours to get to our destinat More

by thowdershelt71
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Recommend Dealer
Yes

July 23, 2025

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White's Ford has always been very efficient and helpful when I have taken my car in for service. More

by BSMITH44691
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Recommend Dealer
Yes

July 23, 2025

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Employee Rating

They didn't grease my tie rod ends after install. Now they are popping and I'm in the mountains. xxxx customer service. More

by Jdslabaugh31
Recommend Dealer
No

Other Employees Tagged: Jacob Grimm

July 19, 2025

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Employee Rating

All my life I have been a Ford driver. Been happy with service department. Thats why I return. More

by suzibyall
Service Price Transparency
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Recommend Dealer
Yes
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