Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.7
388 Reviews
4.7

388 Reviews

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388 Reviews of Jacob Grimm

April 01, 2026

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Employee Rating

Very nice associates. Good service. Gives options. Helpful. I would recommend to family and friends. More

by PJJARVIS3711
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 30, 2026

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Employee Rating

It was easy to get my appointment and my car was done at the expected time. The staff were also freindly. More

by Michele1260
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 29, 2026

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Employee Rating

Friendly fast service. Attention to detail with a good attitude I would recommend your service to anyone. More

by mfike61400
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 27, 2026

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Employee Rating

The only dealership that I trust. From Dave in sales to Jacob in service, everyone has been amazing. More

by SHAMBLINABBEY
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 26, 2026

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Employee Rating

Fast friendly service. Brought van in and was on the road with in an hour. More

by THONYA.BALLARD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Gibson

March 23, 2026

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Employee Rating

Repair is adequate however, they are severely under staffed and poorly managed staffing/resources. Communication was lacking throughout the process. Took two months to get my vehicle back which is frus More

by bheller1216
Recommend Dealer
No

Other Employees Tagged: Jacob Grimm

March 22, 2026

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Employee Rating

Called to get a windshield put in. Very quick appointment and services done on schedule More

by Onebadrott
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 20, 2026

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Employee Rating

ford is not supplying parts in a timely manner, but the dealership handled my being upset very good More

by ronwelker120
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

March 20, 2026

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Employee Rating

Friendly people and very good service I would go back and recommend whites to everyone More

by Bikerfarmerkyeric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Plant

March 10, 2026

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Employee Rating

We had an engine issue that was covered under the additional purchased insurance. They evaluated, received authorization and repaired in a very quick fashion. We paid our deductible and they coordina More

by jdunkle8
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

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