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Jacob Frank
Jacob Frank at Heiser Ford Lincoln
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Jacob Frank

Parts Rep

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Jacob Frank

March 14, 2025

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Employee Rating

I had a great experience bringing my car in to have work done it was very easy and time efficient. More

by austincowart0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Alex Serak, Chad Formico, Tom Ikert, Gordon Custer, Peyton Formico, Ellianna Haliga, Philip Stam

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Mar 14, 2025

Heiser Ford Lincoln responded

Dear Austin, Thank you for your business! We look forward to assisting you in the future with any of your service needs!

March 06, 2025

Dealership Rating
Employee Rating

Great customer service and wonderful at keeping me informed the entire time my car was in the shop More

by austincowart0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga, Philip Stam , Joseph Vicari Jr.

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Mar 06, 2025

Heiser Ford Lincoln responded

Dear Austin, We are so glad you had a positive customer service experience at Heiser Ford Lincoln. We always want our customers to feel informed throughout their service appointment. Thank you for your business!

February 09, 2025

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Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, David Lopez, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Ellianna Haliga, Gary Smith , Joseph Vicari Jr.

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Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 23, 2025

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Employee Rating

One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, David Lopez, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga , Joseph Vicari Jr.

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Jan 24, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our team, Austin! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 29, 2024

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Employee Rating

I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate More

by douglas_s_clark
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Ikert, Gordon Custer, Jesus Vazquez, Meagan Jones, Bassim Farhoud, JohnPaul "JP" Scala

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Oct 29, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review, Douglas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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