Dealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
15 Reviews
Write a Review15 Reviews of Jackson Hancock
December 22, 2025
Mr. Hancock helped us out a lot. I appreciated him. He was kind. He helped me when I needed it when I needed to ask questions you gave me the answers. He is very friendly very respectful and I think he is was kind. He helped me when I needed it when I needed to ask questions you gave me the answers. He is very friendly very respectful and I think he is a wonderful person and he is a good salesman. More
December 18, 2025
I purchased a used vehicle from Jim Norton Toyota and was informed that the A/C system was functioning and that the vehicle was equipped with Apple CarPlay. Shortly after purchase, the A/C stopped functio informed that the A/C system was functioning and that the vehicle was equipped with Apple CarPlay. Shortly after purchase, the A/C stopped functioning properly. I later learned the system appeared to have been temporarily charged with refrigerant rather than repaired. I also discovered the vehicle was not equipped with Apple CarPlay as represented and had to pay $300 after purchase to have it enabled. I contacted the dealership three times, including within 8 days of purchase, requesting assistance. Unfortunately, no help or diagnosis was provided. This experience was disappointing given how soon these issues arose after purchase. More
Other Employees Tagged: Thomas Sunagoowie
December 16, 2025
Sales, finance, and service took care of all my needs. Highly recommended, they have earned my business for life Highly recommended, they have earned my business for life More
Other Employees Tagged: Jacob Williams
December 06, 2025
I came in to the lot and Jackson was there waiting and sold me this truck was a great sales man and we had some good conversations sold me this truck was a great sales man and we had some good conversations More
Other Employees Tagged: Zachary Thorp
November 16, 2025
Things went pretty well. Bought a Toyota Corolla from Jackson. He is patient and easy to work with. It is still a long process, which is difficult with kids. I came with appr Bought a Toyota Corolla from Jackson. He is patient and easy to work with. It is still a long process, which is difficult with kids. I came with approved funding and was still there 3 hours. I did like the overall vibe and there’s a nice waterfall in side the new dealership. More
Other Employees Tagged: Harry Jones
November 07, 2025
Reasonable prices and they are willing to negotiate unlike some companies in this day and age. It took a little while for the spoiler that I negotiated to come in, but they were true to their word. unlike some companies in this day and age. It took a little while for the spoiler that I negotiated to come in, but they were true to their word. More
November 02, 2025
Thank you. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. I traveled 2 hours & they didn't waste my time, I love my truck! I highly recommend. More
Other Employees Tagged: Robert 'Trey' Potts
October 29, 2025
I am loving my new ride! ! A 2002 King King Ford Explorer!! My salesperson Jackson went above and beyond and provided exceptional customer service. Also very knowledgeable and ! A 2002 King King Ford Explorer!! My salesperson Jackson went above and beyond and provided exceptional customer service. Also very knowledgeable and extremely professional and caring. I would highly recommend. Very positive shopping experience :) More
Other Employees Tagged: Justin Allgood
October 16, 2025
The salesmen put in extraordinary effort in order to meet our requests and requirements. Not only was he kind and easy to work with, but he went above and beyond so much further than we ever expected and got our requests and requirements. Not only was he kind and easy to work with, but he went above and beyond so much further than we ever expected and got us a deal that we never would’ve gotten at any other dealership. I can’t recommend this dealership and this salesmen more 5 stars is not enough. More
Other Employees Tagged: Tristan Hines
October 16, 2025
I loved how accommodating and friendly everyone was. Jackson was very helpful and understood what I needed. Jackson was very helpful and understood what I needed. More
Other Employees Tagged: Jacob Williams

