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Jackie Mercer

Overview Reviews (644) Inventory (628)

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Jackie Mercer

Jackie Mercer | Page 23

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

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4.9

644 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Overview Reviews (644) Inventory (628)

Dealership Experience

19 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English

4.9

644 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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644 Reviews of Jackie Mercer

December 03, 2023

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Working with Jackie Mercer was the best! He was very knowledgeable and got us in exactly what we wanted! We will continue to come to him for all of our future deals!! He was very knowledgeable and got us in exactly what we wanted! We will continue to come to him for all of our future deals!! More

by Maria Castillo

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Recommend Dealer

Yes

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Dec 04, 2023 -

Grand Prairie Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

December 02, 2023

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Employee Rating

Jackie was amazing he tried his hardest to get me into what I wanted and was able to make it happen what I wanted and was able to make it happen More

by Miguel C

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Romello Benton

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Dec 04, 2023 -

Grand Prairie Ford responded

November 24, 2023

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Employee Rating

The salesman was great and didn't lead us wrong or gave us the run around us the run around More

by jacksons50

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Recommend Dealer

Yes

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Nov 27, 2023 -

Grand Prairie Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

November 21, 2023

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Customer service satisfaction. Patient and helpful. Jackie really took care of us. Now we are driving in a 2023 brand new truck! Patient and helpful. Jackie really took care of us. Now we are driving in a 2023 brand new truck! More

by carlavanegas16

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Recommend Dealer

Yes

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Nov 27, 2023 -

Grand Prairie Ford responded

November 06, 2023

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Great dealership! They were easy to work with and very professional. Thank you so much!! They were easy to work with and very professional. Thank you so much!! More

by LAgirl

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Purchase Time

Recommend Dealer

Yes

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Nov 06, 2023 -

Grand Prairie Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with us. Your feedback is important to us, and we greatly appreciate your kind words!

October 23, 2023

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Employee Rating

Dealership experience was pretty good I would say, our salesperson on the other hand was awaful! he had a habit of lying consistently to me after the purchase of my vehicle. If you're going to buy from Gr salesperson on the other hand was awaful! he had a habit of lying consistently to me after the purchase of my vehicle. If you're going to buy from Grand Praire Ford, you'll probably be happy as long as you stay as far away from Jackie Mercer as possible, honesty is not an attribute he recongnizes. More

by thaitrader1

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Recommend Dealer

Yes

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Oct 26, 2023 -

Grand Prairie Ford responded

Thank you for your review. We are sorry to hear that you had a poor experience with a member of our sales staff, and we hope to do better next time!

October 10, 2023

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It was a fantastic experience made even better by my sales person Jackie Mercer , I highly recommend him ! sales person Jackie Mercer , I highly recommend him ! More

by rwilson1090

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Recommend Dealer

Yes

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October 09, 2023

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Great purchase again with Jackie and GPFord! It is great knowing who to go to when you are looking for a new vehicle. It is great knowing who to go to when you are looking for a new vehicle. More

by Leer1005

Recommend Dealer

Yes

Other Employees Tagged: Brett Benson

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September 23, 2023

Dealership Rating

Employee Rating

Efficient and friendly. Jackie greeted us at the door with a smile within 30 seconds.The experience was easy and non stressful! Even better that he was sporting a Dallas Cow Jackie greeted us at the door with a smile within 30 seconds.The experience was easy and non stressful! Even better that he was sporting a Dallas Cowboys jersey! Thank y’all! ⭐️⭐️⭐️⭐️⭐️ More

by kryleebowman

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 26, 2023 -

Grand Prairie Ford responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 17, 2023

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Employee Rating

Jackie was great, he worked with me on the financing to get it to a number I was comfortable with and never felt like he was trying to force a sale. Would definitely use them again! get it to a number I was comfortable with and never felt like he was trying to force a sale. Would definitely use them again! More

by Bthompson3694

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 18, 2023 -

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that Jackie provided you with a great experience. We always strive to make our customers feel comfortable and never push for a sale. We look forward to serving you again in the future!

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