Jack Stevens
Jack Stevens at Nissan of Elk Grove

Jack Stevens | Page 11

Internet Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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5.0
202 Reviews

Languages Spoken

English English

5.0

202 Reviews

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202 Reviews of Jack Stevens

June 09, 2023

Dealership Rating
Employee Rating

The customer service is excellent at Nissan of Elk Grove. Jack was very helpful and reliable during my experience of buying a car. More

by Cfowler57
Recommend Dealer
Yes
Jun 12, 2023

Nissan of Elk Grove responded

Thank you for taking the time to share your positive review with us! We are so happy to hear that Jack was able to give you such excellent customer service. We just love working hard to give our clients the best service and deals. We look forward to seeing you in a couple of months for your included first oil change!

May 29, 2023

Dealership Rating
Employee Rating

Jack was extremely helpful as I looked at many different vehicles. The no stress buying experience was particularly important to me. More

by Ckeleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hidalgo

May 30, 2023

Nissan of Elk Grove responded

Thank you for sharing your 5-star experience working with Jack! We are so glad that he was able to give you such great service and show you just how easy and stress-free the car buying process can be. Wishing you many happy miles!

May 28, 2023

Dealership Rating
Employee Rating

Jack was very helpful and knowledgeable about the vehicle we wanted to purchase. He was very patient and professional while we made our decision, making the whole experience stress free. More

by tkeleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hidalgo

May 30, 2023

Nissan of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so happy to hear that Jack was able to help you give you such a great car buying experience and show you just how stress free the car buying process can be. We look forward to a long-lasting relationship!

May 27, 2023

Dealership Rating
Employee Rating

Jack was super helpful and informative! This was my first car purchase of my own and he made it so comfortable and easy! More

by mayoriesanchez1101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Nissan of Elk Grove responded

Mayorie, Thank you for sharing your 5-star experience working with Jack! We are so happy to hear that he was able to make your first car buying experience a great one. We truly appreciate you and your business with us!

May 17, 2023

Dealership Rating
Employee Rating

Jack was very helpful and informative! He was extremely responsive to all our questions and concerns. More

by Orod49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo

May 18, 2023

Nissan of Elk Grove responded

Thank you for your kind words on your experience working with Jack. We are so happy to hear that he was able to help you and answer all of your questions. We look forward to seeing you in a couple of months for your included first oil change!

May 14, 2023

Dealership Rating
Employee Rating

I recently bought a car with Jack, who was extremely helpful throughout the whole process. I visited a lot of different dealerships while car shopping and Jack was by far the best salesman I came across More

by KicksGirl87
Recommend Dealer
Yes
May 15, 2023

Nissan of Elk Grove responded

Thank you for your kind words! We love Jack just as much as you do. We are so happy that he was able to give you such great service throughout the entire process. We truly value you and your business with us!

May 12, 2023

Dealership Rating
Employee Rating

Jack was awesome during our car buying process. He was very knowledgeable and was able to answer all of our questions. He didn’t pressure us into buying, but provided us with all the information we More

by Genny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franz Henderson

May 15, 2023

Nissan of Elk Grove responded

Genny, Thank you so much for taking the time to share your positive review of your experience working with Jack! We know that the car buying process can be overwhelming, but we are glad that you were able to see just hoe pressure-free and enjoyable it can be. We look forward to a long-lasting relationship!

March 22, 2023

Dealership Rating
Employee Rating

Franz was excellent but the finance department was was unacceptable as we waited for over 3 hours. The finance person didn’t seem happy, was snappy and not a good customer service experience, like we had More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, Christina Brown, Franz Henderson

Mar 24, 2023

Nissan of Elk Grove responded

Dean, This is Grant Salge, Sales Director here at Nissan Elk Grove. I want you to know your feedback is very valuable to us and I will be speaking with your Finance Manager directly. If there are any additional details you'd like to share with me, please call me directly at 916-405-5083. We will use this as a learning tool for our staff to grow and improve.

Mar 24, 2023

Dean responded

Thank you Grant. We appreciate your timely response.

Mar 24, 2023

Nissan of Elk Grove responded

Dean, No problem. You can also reach me on my cell at 916-208-8957 if you can't reach me on my direct line.

February 18, 2023

Dealership Rating
Employee Rating

Michael is very knowledgeable, friendly, and understanding! He made the car buying process easy. Definitely took the dread of the experience away. More

by Cecym88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Brooks , Briana Carroll, Shalvin Deo, Michael Fotis, Marc Lauture

Feb 20, 2023

Nissan of Elk Grove responded

Thank you for taking the time to share your 5-star review! We are so glad that Michael was able to help you and give you such great service. We know the car buying process can be stressful, but we are happy you were able to experience just how easy it can be. We truly value you and your business with us and look forward to a long-lasting relationship!

January 31, 2023

Dealership Rating
Employee Rating

Jack was very helpful and straightforward. I appreciate that he was informative and honest about the car-buying process. More

by Jf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Nissan of Elk Grove responded

Thank you for taking the time to sharing your 5-star review with us! We are so happy that Jack was able to help you and give you such great service. We truly appreciate you and your business with us and look forward to a long-lasting relationship!

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