2 Reviews
Write a Review2 Reviews of Jack McNerny
July 14, 2016
Poor managed, overworked service department I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has c I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has changed in the past year. Although it appears they have made changes to the service dept.. The service is anything but. June 27th 2016 I purchased 03 Echo. I came in with a coupon they mailed to me for a free tire rotation. I also wanted balancing that I new I was going to have to pay for. This service advisor tries to sell me everything under the sun. I tell him twice that the car has only has 15,000 MI. They charge me $62.00 for balancing.I later call the service advisor, he gives me a 50.00 card to use their. Today I visit for a oil change. They can't do it until next week. Today is Thurs, not a holiday weekend. I also tried scheduling online, I wait 5 days, no return call. I'm at Whesley Chaple Toyota now. I know we're I will be doing business for now on. More
Other Employees Tagged: Joel Rodriguez, Ricardo Dominguez, Josue Lopez, Eric McGhie, Harvey Mondragon, Ben Nixon, Glenn Peterson, Robert Privett, Kyle Purdy, Daniel Reyes, Devin Robishaw, Dejuan Sutton, Edward Torres, Josh Fuller, Stephen James, Mike Kipling, Nick Leftheris, Sherri Lehr, Kevin Lucciola, Elga Matos, Hylon Moon, Matthew Nolan, Rudy Reyes, Anthony Rider, Jake Sears, Donnie Smith , Teresa Aurie, Joshua Bryant, Orlando Capaz, Gus Constantanos, Nate Cook, Demetrius Culler Jr, Cristian Damelinez, Miodrag Djurkovich, Nick Drummond, Harold Gant, David Goldberg, Robin Hanousek, Que Harris, David Johnson, Paul Lavoie, Jay Nigro, Emmanuel Rueben, Joe Trozzo, Delbert Venters, Ramon Viray