Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 87

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,089 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,089 Reviews

Write a Review

1089 Reviews of Jack Kim

August 07, 2021

Dealership Rating
Employee Rating

When we called to make appointment, the person transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat More

by MINAHCHEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 09, 2021

South Bay Hyundai responded

Thank you for bringing this to our attention - we will be passing it along to our team. We appreciate your business and hope to see you again in the future. Take care!

August 06, 2021

Dealership Rating
Employee Rating

Everything was fine from drop off to pick up; Jack Kim was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. More

by ABHOLMAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle! We're glad to hear Jack and the team delivered excellent service and we hope to see you again in the future. Take care!

August 06, 2021

Dealership Rating
Employee Rating

Having an appointment helps. My service agent Jack Lee, explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. More

by breee996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

South Bay Hyundai responded

We're glad Jack provided you with great care while you were having your vehicle serviced at South Bay Hyundai! Thank you for the great review!

August 06, 2021

Dealership Rating
Employee Rating

Professional, knowledgeable & detailed. Jack keep me informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. More

by SHARON5230
Recommend Dealer
Yes
Aug 06, 2021

South Bay Hyundai responded

We're glad Jack could keep you informed and updated. Thanks for choosing South Bay Hyundai, we hope to be of service to you again in the future!

August 05, 2021

Dealership Rating
Employee Rating

A big "shout out" to Jack in the Service Department. He is always friendly and efficient! He makes you feel like you are the most important customer in the world! Thanks Jack, my are really good at what y More

by donnawendl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

South Bay Hyundai responded

Thanks for the shoutout! We're lucky to have Jack on the South Bay Hyundai service team and will pass along this awesome review!

August 05, 2021

Dealership Rating
Employee Rating

The staff were pleasant and helpful. Specifically, Jack who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. More

by kenvm1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2021

South Bay Hyundai responded

We're so happy to hear this! Thanks for sharing your positive experience. We'll pass along your kind comments to Jack and Ronald!

August 03, 2021

Dealership Rating
Employee Rating

They do a great job, fix it right the first time. A little bit slower than a non-dealer place and a bit more expensive but you know youre getting genuine parts and it will be done right the first time. More

by c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

South Bay Hyundai responded

Thank you for your review! We look forward to seeing you next time! - South Bay Hyundai

July 31, 2021

Dealership Rating
Employee Rating

jack got me the service i needed. rental was right next door so it was convenient. give him a raise. and give raymond a raise too. More

by simply_dorian
Recommend Dealer
Yes
Aug 02, 2021

South Bay Hyundai responded

We're so happy to read your five-star review! We'll be sure to let Jack and our team know they've made this a great experience for you! We'll see you at South Bay Hyundai again!

July 26, 2021

Dealership Rating
Employee Rating

The only service department I trust and have been a customer for over 10 years! They really value service and go above and beyond to make sure their customers are happy. A+++ More

by romero702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen, Raymond

Jul 28, 2021

South Bay Hyundai responded

Thank you so much for your loyal business! We're grateful for all of your support over the past 10 years and consider ourselves truly lucky to have you as a part of the South Bay Hyundai family. Take care and we'll see you next time!

July 25, 2021

Dealership Rating
Employee Rating

The issue with my sonata was not fixed and I will need to return to the dealer. The driver side chair is still not throwing air from the bottom even though the mechanic claims it was fixed. More

by juanvillalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and use this information to improve the experience for the future. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Jul 27, 2021

juanvillalona responded

Calvin you can email me at juanvillalona@yahoo.com. I am taking the car back tomorrow Wednesday to Jack for the same issue. I hope that this time it is fix.

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