Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 86

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

Write a Review

1082 Reviews of Jack Kim

August 20, 2021

Dealership Rating
Employee Rating

I had excellent service with my 30k mile maintenance so I came back to this location for an oil change yesterday. Although on my drive over I was questioning whether it was worth the 45 minute drive for an o More

by christine747_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Chang

Aug 23, 2021

South Bay Hyundai responded

Thank you for taking the time to share this experience! We appreciate you coming to visit us here at South Bay Hyundai and are so glad Ray and the team could make it worth the 45-minute drive. Thanks again for the kind review and we'll see you next time!

August 20, 2021

Dealership Rating
Employee Rating

Excellent customer service! They kept me informed of the progress of my vehicle. Very courteous service department and staff. The In and Out lunch was an unexpected surprise More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

South Bay Hyundai responded

Thank you so much for the glowing review, Fred! We're happy the South Bay Hyundai team made your service visit so enjoyable!

August 12, 2021

Dealership Rating
Employee Rating

Donnie’s customer service was Impeccable! He was very polite and made sure I was taken care of and had me in and out of there in no time. Would definitely recommend to friends and family. Thank you! More

by sosajessica95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Ellis

Aug 13, 2021

South Bay Hyundai responded

Thank you so much for the great five-star rating and recommendation! We are glad Donnie has helped you enjoy visiting South Bay Hyundai for all your automotive needs! We'll see you on your next visit!

August 07, 2021

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Employee Rating

When we called to make appointment, the person transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat More

by MINAHCHEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 09, 2021

South Bay Hyundai responded

Thank you for bringing this to our attention - we will be passing it along to our team. We appreciate your business and hope to see you again in the future. Take care!

August 06, 2021

Dealership Rating
Employee Rating

Everything was fine from drop off to pick up; Jack Kim was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. More

by ABHOLMAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle! We're glad to hear Jack and the team delivered excellent service and we hope to see you again in the future. Take care!

August 06, 2021

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Employee Rating

Having an appointment helps. My service agent Jack Lee, explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. More

by breee996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

South Bay Hyundai responded

We're glad Jack provided you with great care while you were having your vehicle serviced at South Bay Hyundai! Thank you for the great review!

August 06, 2021

Dealership Rating
Employee Rating

Professional, knowledgeable & detailed. Jack keep me informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. More

by SHARON5230
Recommend Dealer
Yes
Aug 06, 2021

South Bay Hyundai responded

We're glad Jack could keep you informed and updated. Thanks for choosing South Bay Hyundai, we hope to be of service to you again in the future!

August 05, 2021

Dealership Rating
Employee Rating

A big "shout out" to Jack in the Service Department. He is always friendly and efficient! He makes you feel like you are the most important customer in the world! Thanks Jack, my are really good at what y More

by donnawendl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

South Bay Hyundai responded

Thanks for the shoutout! We're lucky to have Jack on the South Bay Hyundai service team and will pass along this awesome review!

August 05, 2021

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Employee Rating

The staff were pleasant and helpful. Specifically, Jack who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. More

by kenvm1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2021

South Bay Hyundai responded

We're so happy to hear this! Thanks for sharing your positive experience. We'll pass along your kind comments to Jack and Ronald!

August 03, 2021

Dealership Rating
Employee Rating

They do a great job, fix it right the first time. A little bit slower than a non-dealer place and a bit more expensive but you know youre getting genuine parts and it will be done right the first time. More

by c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

South Bay Hyundai responded

Thank you for your review! We look forward to seeing you next time! - South Bay Hyundai

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