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Jack Kim
Jack Kim | Page 63
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
1,089 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,089 Reviews
Write a Review
1090 Reviews of Jack Kim
November 13, 2022
The service was fine. People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. Th People were good. Everyone was prompt, HOWEVER, don't believe it when the sales people tell you they cover routine maintenance for three years. That's a lie. For my 15K service, I was charged close to $300 for routine 15K service required by my lease. When I questioned it, they said, "Routine service only covers oil changes and rotating tires." I will not be purchasing another Hyundai and I believe they were being dishonest with their sales pitch. Car was returned dirty. More
by RODJENN
Verified Customer
November 11, 2022
Nicole was extremely nice and thorough. She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way She had to set two different appointments for me (for 2 different days). Once I arrived, both times, I was taken care of immediately. I love the way that they arranged for a LYFT driver to pick me up and take me home. I just wish that I didn’t have to pay to come back to pick up my car. But I get it! Because my service went so smoothly, I actually Had To go meet Nicole in person to thank her ❤️. I had never had such great experiences dealing with service on my previous cars. So yes, I LOVE Southbay Hyundai service dept almost as much as I love my Hyundai Ionic Hybrid Limited. More
by DLYTFUL1
Other Employees Tagged: Calvin Jeong , Donnie Ellis, Nicole
November 10, 2022
The service guys at Southbay Genesis always give top notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. notch service. They make sure all my questions are answered and really put effort into customer satisfaction. Will be back again. More
by dortizluis
Other Employees Tagged: Calvin Jeong , Cedric Butler, Donnie Ellis
November 09, 2022
South Bay Hyundai is amazing! I had a message pop up on my screen to check engine with regards to emissions. Was given an appointment two days later and the issue was resolved. Qu I had a message pop up on my screen to check engine with regards to emissions. Was given an appointment two days later and the issue was resolved. Quick and efficient More
by SMARQUEZ78
November 02, 2022
This was my second service at the South Bay Hyundai dealership. Amir was an absolute pleasure and took the experience beyond my expectations. He arranged a lyft to take me to the locale of my choice dealership. Amir was an absolute pleasure and took the experience beyond my expectations. He arranged a lyft to take me to the locale of my choice and called when my car was ready to book a return lyft to the dealership. I also will applaud the dealership's manager, Donnie for putting excellent tools in place so the employees can deliver a quality experience. (i.e. The lyft service app they used made it a seamless experience to find your driver on either end.) Thank you, AmirI had a wonderful day at Redondo Beach. I also truly appreciated the complimentary car wash. More
by SSF
Other Employees Tagged: Calvin Jeong , Donnie Ellis, Amir
