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Jack Kim

Overview Reviews (1089) Inventory (461)

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Jack Kim

Jack Kim | Page 35

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

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4.6

1,089 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Overview Reviews (1089) Inventory (461)

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,089 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1089 Reviews of Jack Kim

February 21, 2024

Dealership Rating

Employee Rating

I have taken my car for service for many years and have always had great service. My last time I came in without an appointment and they were very busy and I was told they could not take me . I ask Dylan i always had great service. My last time I came in without an appointment and they were very busy and I was told they could not take me . I ask Dylan if he could get Calvin for me which he did and Calvin took care of me right away. Dylan was very helpful and called me to keep me posted on my car. They fixed my problem and I picked up my car after work. GREAT SERVICE. More

by TMINITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong

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Feb 22, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack, Dylan and Calvin have exceeded your expectations! Please let us know if there is anything more that you need and thank you for being a loyal customer.

February 15, 2024

Dealership Rating

Employee Rating

fast friendly and informative I really appreciated the ride home thanks and I will see you again soon ride home thanks and I will see you again soon More

by lee39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong

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Feb 16, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

February 15, 2024

Dealership Rating

Employee Rating

Great job, friendly customers care, car was washed. Got car back in a reasonable time. Got car back in a reasonable time. More

by GREG2SEAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 16, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

February 07, 2024

Dealership Rating

Employee Rating

The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More

by cheyenneemail

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong, Juan Santoro, Tracy Bracken, Tracy Ferrara, Alex Ruiz , Richard Andersen, Cedric Butler, Mike "MJ" Juarez

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Feb 09, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again soon!

February 07, 2024

Dealership Rating

Employee Rating

Service writers--Jeremy--and gentleman who released car to me--both fantastic pros! Knowledgeable, efficient, great interation! to me--both fantastic pros! Knowledgeable, efficient, great interation! More

by taylor57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong

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Feb 09, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

February 07, 2024

Dealership Rating

Employee Rating

Southbay Hyundai has quick service and great waiting area. New construction looks very nice and clean. area. New construction looks very nice and clean. More

by tyi0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong

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Feb 09, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

February 03, 2024

Dealership Rating

Employee Rating

Friendly customer focus employees. Large establishment for guests to wait while their vehicles are being serviced. Large establishment for guests to wait while their vehicles are being serviced. More

by Philecreuset

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again!

February 02, 2024

Dealership Rating

Employee Rating

Jack was very helpful with scheduling the service appointment to explaining what services were rendered. I really appreciate my car being washed and vacuumed as well as the service techs covering my appointment to explaining what services were rendered. I really appreciate my car being washed and vacuumed as well as the service techs covering my leather seats. More

by IRENE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastian

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Feb 02, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

February 01, 2024

Dealership Rating

Employee Rating

They are trying, but seem overwhelmed. Communication is lacking and my car isn't fixed despite several attempts. Very frustrating. Communication is lacking and my car isn't fixed despite several attempts. Very frustrating. More

by KEN@PSGCOM.NET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 01, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

January 31, 2024

Dealership Rating

Employee Rating

This dealership has serviced my Palisade from the first service. They have always been fantastic making sure everything was perfect on my vehicle. I would never go anywhere else!!! service. They have always been fantastic making sure everything was perfect on my vehicle. I would never go anywhere else!!! More

by ben_aranda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong

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Feb 01, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experiences at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

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