Jack Kim | Page 14

Jack Kim was so kind and involved in creating a great experience for me. I am grateful to have a better people like Jack kim in their team. experience for me. I am grateful to have a better people like Jack kim in their team. More

by Hiren Patel Verified Customer Verified Customer

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They're family oriented and care not just for your car, but your safety too. but your safety too. More

by rashadcoll1 Verified Customer Verified Customer

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Jack is very helpful and knowledgeable. The only thing that pisses me was that the setting for my car door was changed. Before whenever I put my car on park, all four doors remained locked. The only thing that pisses me was that the setting for my car door was changed. Before whenever I put my car on park, all four doors remained locked. Now when I got my car and I park the car it automatically unlocked all four doors which is very dangerous for me since I do not get off right away. What if someone opened the door without my knowledge. It's a BIG No No. I called Hyundai and somehow I was able to change it back to my preference. More

by NCHUA1620 Verified Customer Verified Customer

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Knowledgeable, experienced and friendly staff. Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified More

by dlsnakedog Verified Customer Verified Customer

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great job, easy to work with as always! thanks guys!! see you next time olive needs a recall done! thanks guys!! see you next time olive needs a recall done! More

by Lori FoxWood Verified Customer Verified Customer

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Staff polite proffessional waiting area cleaned, service not aware of my scheduled appt,maybe confused. not aware of my scheduled appt,maybe confused. More

by jmpkep2000 Verified Customer Verified Customer

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I have been getting my car serviced here since 2017 and have always received great service. have always received great service. More

by ISA Verified Customer Verified Customer

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I like the look, layout, and ease of use of the renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I renovatrd repair facility at SouthBay Hyundai. Jack was my service technician on this appointment. He was courteous and listened to my concerns. I had an important appointment immediately after the service. I communicated my timeline and Jack communicated the standard time my service usually takes. He made a suggestion that would take car of my vehicle and likely get me out in the time I requested. I like that he didn't promise or make a guarantee. He was simply clear about what I should expect. Needless to say everything went smoothly. My vehicle was well serviced and continues to run smoothly because I get my regular tuneups at SouthBay Hyundai. And I made it to my appointment with a few mins to spare. More

by PrincessHonor Verified Customer Verified Customer

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Poor guidance, poor service, overall poor. bad communication, they send you home even you have a check engine light on. bad communication, they send you home even you have a check engine light on. More

by anchiu35 Verified Customer Verified Customer

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Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More

by eric.nilson Verified Customer Verified Customer

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