Jack Hawes | Page 23

services were great , I received an oil change , rotation, inspection and recalls were addresses . awesome as always rotation, inspection and recalls were addresses . awesome as always More

by latoya_houser Verified Customer Verified Customer

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I had a transmission problem. I brought it in Saturday and had the car back Tuesday. Really great service and helpful people. I brought it in Saturday and had the car back Tuesday. Really great service and helpful people. More

by Dominick Verified Customer Verified Customer

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Jack explained my service, helped me with my Ford pass app and made me very comfortable while I was waiting for my car. app and made me very comfortable while I was waiting for my car. More

by chantepost Verified Customer Verified Customer

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I have been a customer for 18 years. ..Service, Staff and Workmanship have always been excellent. ..Service, Staff and Workmanship have always been excellent. More

by LEANDRAKOSMOSKI Verified Customer Verified Customer

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Great experience they was very helpful and knowledgeable about my repairs. Will definitely recommend them to anyone about my repairs. Will definitely recommend them to anyone More

by syrusinc2004 Verified Customer Verified Customer

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Wonderful dealership! I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the w I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the waiting time is minimal. More

by rgray9 Verified Customer Verified Customer

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I’ll never deal with the dealership again unless its for a recall or for warranty work. It took 4 visits to get work completed because they kept forgetting or couldn’t do something after I was already there a recall or for warranty work. It took 4 visits to get work completed because they kept forgetting or couldn’t do something after I was already there. I had to keep taking time off of work to continue to get my car looked at for the same stuff. The entire process was a joke, especially when I was told I’m responsible for my car and I had already brought my car in twice for the same thing and the work hadn’t gotten completed. Complete waste of time. There are other dealerships out there when I’m ready to buy again I’ll find somewhere else because at this point there has been nothing but trouble and problems with the dealership and me buying this car 2 years ago. More

by s9r3b.sb Verified Customer Verified Customer

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Quick and friendly service for a safety recall fix. Haven't had any issues since. Haven't had any issues since. More

by jakstisk Verified Customer Verified Customer

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Jack has excellent customer service and communication skills. My child goes to school in NY and needed her car repaired. He answered all my questions via text or call even though I was many states away skills. My child goes to school in NY and needed her car repaired. He answered all my questions via text or call even though I was many states away. He also communicated clearly with my child who is a newer driver. He also dealt with the company where we bought the car (again, not in NY) and clearly communicated the repairs and costs with them. I would recommend Cortese and Jack to anyone. I feel confident and relieved my child has a safe car to drive after the repairs. An added bonus, the car was repaired the same day it was brought in! Thank you so much Jack, the service department and Cortese. More

by pbears4 Verified Customer Verified Customer

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The service department kept my car for 3 months with no compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement compensation or trying to accommodate me having transportation! I had to pay a car note for a car they had and for a rental without any reimbursement! Attitude by the service manager, and told that it was a me problem not his! Ford service department that is! More

by etammy55 Verified Customer Verified Customer

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