Jack Butler

I purchased a used car that the dealership claimed had a repaired and reliable transmission. I was told the most I might ever spend on repairs would be around $1,000–$1,500. The same day I drove it home, th repaired and reliable transmission. I was told the most I might ever spend on repairs would be around $1,000–$1,500. The same day I drove it home, the transmission light came on. When I brought it back, they said it needed a new transmission costing $7,000–$8,000 — nearly what I paid for the car. At first, they said they would split the cost of repairs, but when I explained that was still far more than I expected and offered to pay $2,250 while they covered the rest, they completely withdrew their offer instead of simply declining. Now, the car has been sitting at the dealership for over a week with no updates. They gave me a rental but have refused to fix, refund, or resolve the issue. I feel misled and extremely disappointed with how this situation has been handled. More

Report | Print

Joh Howze did a great job of listening to what I was looking for in a vehicle. Checked in with me to see how my search was going but not to the point of being bothersome. The buying process was smoot looking for in a vehicle. Checked in with me to see how my search was going but not to the point of being bothersome. The buying process was smooth and seamless. More

by DLOSER74 Verified Customer Verified Customer

Report | Print

John was a wonderful salesman. He provided me with several options and kept me up to date on the status of the car I was interested in. He provided me with several options and kept me up to date on the status of the car I was interested in. More

by DLOSER74 Verified Customer Verified Customer

Report | Print