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Jacinto "JR" Castro
Jacinto "JR" Castro at Maus Nissan
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Jacinto "JR" Castro

Parts Manager

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Jacinto "JR" Castro

September 17, 2024

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Employee Rating

Excellent service. Friendly salesman. Very carrying to assist with helping you achieve a great deal for a vehicle More

by danniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Paul DaRocha, Nick Chabator, Christopher Frank, Brian Donahue, Keegan Boylan, Doran Minehart, Sebastian Richards, Jason Rowland

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Sep 21, 2024

Maus Nissan responded

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 14, 2024

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Employee Rating

John Thorne at Maus Nissan very helpful and choose in her new car and made the deal happen. Thank you. More

by ramartin727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Drew Ruggiano, Paul DaRocha, John Thorne, Devin Stotts

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Sep 20, 2024

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Mrs. Connolly! We appreciate your continued trust, and we thank you for taking the time to share your experience. John in service does a phenomenal job taking care of our guests- thanks for recognizing him! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 04, 2024

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Employee Rating

Anyela is great. The dealership not so much. Same as every other dealership i’ve been to. More

by sosa
Recommend Dealer
No

Other Employees Tagged: Cristian Sanchez, Nick Chabator, Dennis Gonzalez, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Christopher Frank, Brian Donahue, Sal Iacono

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May 10, 2024

Maus Nissan responded

We can see that we missed the mark, and for that, we apologize. We take the service we provide our guests seriously, so when we see a review like this, we want to know more to be able to make it right. Unfortunately, we do not have enough information to be able to reach out, so please contact us, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

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Employee Rating

Awesome service and faster than I expected! Everyone always greets me with a smile. Thank you! More

by YAMAR183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne, Anyela Martinez, Christopher Frank, Keegan Boylan, Michael Hassett, Sal Iacono, Doran Minehart, Sebastian Richards

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May 03, 2024

Maus Nissan responded

Thanks for the 5 star review! Glad we were able to get you quickly back on the road. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 23, 2024

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Employee Rating

Service was o. k. and some things were not clear, but I manage with what was done to the car. More

by PDIAZ0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson, John Thorne, Eddie Aguayo, Mary Boulahanis, Anyela Martinez, Michael Hassett, Sal Iacono , Nedy Melo

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Apr 24, 2024

Maus Nissan responded

PDIAZ0519 thanks for the review. If you have questions please reach out and let us know. Keegan Boylan or Lance Johnson can clear up any concerns. 727.999.6287

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