JP Guerin
JP Guerin at Paul Masse Buick GMC South
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JP Guerin

Service Manager

Paul Masse Buick GMC South

2909 Tower Hill Road
South Kingstown, RI 02874

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of JP Guerin

December 20, 2024

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Employee Rating

Great experience from sale to service. I plan to buy my next vehicle here and would recommend them to anyone. More

by Ajgrna
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

we have bought vehicles from paul masse for several years...always excellent.....service and sales are excellent More

by patriciakostarides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 06, 2024

Dealership Rating
Employee Rating

I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. More

by Dan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . More

by lyndacostic
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 15, 2023

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We just purchase our GMC Denali 2500 HD from Tom Frat and nothing about this experience disappointed. The transaction was so smooth and got the best deal around. Tom is one of the most incredible salesman I More

by Julie D
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 31, 2023

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It's a beautiful dealership that makes buying a new truck very easy and with no hassles. I will continue to use Tom Fratantuono for my future purchases. Always a great experience, thank you. More

by 63senses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Paul Masse Buick GMC South responded

Thank you so much for taking the time to share your feedback! We appreciate your business and look forward to seeing you again! Customer Experience Team

October 01, 2022

Dealership Rating
Employee Rating

I dropped my 2015 GMC pick up truck there on August 1 for oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my More

by Jack C.
Customer Service
Quality Of Work
Price
Recommend Dealer
No

August 05, 2022

Dealership Rating
Employee Rating

I been purchasing vehicles from Paul Masse gmc since 2015. Great family dealer ship. I purchased all my vehicles from Tom Fratantuono, Tom is always a true professional and makes buy cars painless and f More

by arlar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 13, 2022

Dealership Rating
Employee Rating

Awesome buying experience for my 5th GMC in a row. Always a great experience working with Paul Masse sales and service department. More

by rhody667
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono, Wayne King

March 24, 2022

Dealership Rating
Employee Rating

They have very friendly and respectful people that help you to make your purchase easy and fun.. More

by SpencerT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
1

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