JC Thomas | Page 6

BMW of Silver Spring OMGoodness!!! We are so excited. We were looking for a 2016-2017 certified pre-owned X3. Through our conversation with Andy Alexis, our salesman, we w OMGoodness!!! We are so excited. We were looking for a 2016-2017 certified pre-owned X3. Through our conversation with Andy Alexis, our salesman, we were able to get a 2019 X3 in the color we wanted!!! We weren't expecting to find and drive our vehicle home the same day!!! We are customers for life. Thank you to Andy, John and everyone else who helped us at the BMW of Silver Spring. Michael S. & Nilene S. More

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Good overall experience at BMW of Silver Spring I was looking for a quick purchase within a budget. Our salesman, Andy Alexis was very helpful and made the process easier by answering all my questio I was looking for a quick purchase within a budget. Our salesman, Andy Alexis was very helpful and made the process easier by answering all my questions (although I had many) over email which was my preferred method of communication. Andy to additional efforts to get me the model with all the features I was looking for (I one I wanted initially sold out on my drive to the dealership) and also work with me on the price and eligible discounts so that the vehicle fits into my budget. He was really straight forward in his approach which I really appreciated and even stayed back till late for us ( I could not reach the dealership before 7:30-8PM as it is very far from my house/work). Thank you for all your help. More

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Everyone is very professional and friendly. I absolutely loved doing business with this dealership. Everyone is so professional and friendly. It was nothing but a success. Thank you so much Chap I absolutely loved doing business with this dealership. Everyone is so professional and friendly. It was nothing but a success. Thank you so much Chap, Anthony, and JC. More

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“No Muss, No Fuss” We are all familiar with the stigma of a used car salesman… high pressure, unethical persuasive tactics, intense price negotiation, over promise/under We are all familiar with the stigma of a used car salesman… high pressure, unethical persuasive tactics, intense price negotiation, over promise/under deliver. Well none of this is true about Mr. Ron Askew from BMW of Silver Spring. Ron worked with me and helped solve a couple of details that ensured I was satisfied with the sale. He was very professional in every aspect of the transaction. It was a pleasure dealing with Ron. I would recommend him to anyone looking to purchase a vehicle. More

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Sales Service was good! I was happy with the Mr. Thomas initial phone call, with follow up and not too much pressure. Meeting Ms Holbert was the continuation of selling the I was happy with the Mr. Thomas initial phone call, with follow up and not too much pressure. Meeting Ms Holbert was the continuation of selling the car without alot of pressure. Their appeared to be on games! The manager when speaking with her she got straight to the point. The overall buying process was long though, especially when customers had already done their research. More

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