JC Thomas | Page 5

I have bought/leased many vehicles during my life and I can confidently say that my experience with Eric Love and John Thomas is by far the best I have ever had. I was incredibly impressed with how they bo can confidently say that my experience with Eric Love and John Thomas is by far the best I have ever had. I was incredibly impressed with how they both handled the whole process from the order through to delivery. It was all done with efficiency and excellence. Eric, I have never had such a thorough introduction to a new vehicle like you gave me yesterday. You did such a thorough and excellent job. Congratulations to both of you for the excellent work you did for me. More

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Professional Consultation Harold was courteous and respectful of what we desired. His guidance through the process was professional. Our experience was pleasant and not as pain Harold was courteous and respectful of what we desired. His guidance through the process was professional. Our experience was pleasant and not as painful as past car buying experiences. Thanks for your assistance, Harold and all! Cheers! More

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Excellent Customer Service from Harold Shelby and JC Thomas Harold Shelby gave excellent customer service! He made sure that all of our needs were met and he stays in touch to answer any questions we might hav Harold Shelby gave excellent customer service! He made sure that all of our needs were met and he stays in touch to answer any questions we might have about our new car. This is our first experience with BMW, but because of the care, professionalism, trustworthiness and expertise shown by Mr. Harold Shelby and Mr. JC Thomas; it won't be the last!! More

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Thanks to Karen Herbert and the entire team at BMW of Silver Spring! I love my X7! I waited for months to finally get off of the fence and Karen was always there for me! Silver Spring! I love my X7! I waited for months to finally get off of the fence and Karen was always there for me! More

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Great experience buying new BMW after being ignored at another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greete another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greeted byAlejandro as soon as we walked we and he took great care of explaining the option and vehicles. We returned the next day and Desirea put the icing on the cake completing the sale. Everyone was so informative and patient. JC made the dealing actually fun. Thanks for a stress free and friendly environment while we got the truck of our dreams. More

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Worked with Karen in purchasing a 2014 328 i X-Drive from BMW of Silver Spring . She was very knowledgeable, and made the process a lot easier. BMW of Silver Spring . She was very knowledgeable, and made the process a lot easier. More

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Made my life easier So grateful for JC and the team at BMW of Silver Spring. They made what could have been a very stressful experience of needing to buy a car quickly, e So grateful for JC and the team at BMW of Silver Spring. They made what could have been a very stressful experience of needing to buy a car quickly, easy More

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Excellent used BMW & Reasonable Price Clean car, reasonable price (below market price), fast sale process and no pressure, and Excellent customer service!!! Andy Alexis an excellent salesp Clean car, reasonable price (below market price), fast sale process and no pressure, and Excellent customer service!!! Andy Alexis an excellent salesperson and customer service. He showed me every little details about the car even after the sale was finalized, which I had never experienced with any of previous purchases (new and used). Keep up the good job! I would like to suggest to Andy's manager, please don't t let him go and give him a month paid vacation in Hawaii, a new car, and 2 tickets to his favorite concert!!!! More

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Gunter Review My husband and I have been 8 time BMW owners. We love the vehicles. We’ve been continued customers to JC Thomas — who has been our favorite advisor th My husband and I have been 8 time BMW owners. We love the vehicles. We’ve been continued customers to JC Thomas — who has been our favorite advisor throughout the relationship. Max Moyer assisted us with our recent purchase — and he was an absolute professional! Great personality, well-knowledgeable, and thorough. More

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Ron is the one to go to if you need a BMW—Ivy Ron is the best! He is very professional, and really puts the client’s interest first. He has the qualities of the best sales— knowledgeable, patient, Ron is the best! He is very professional, and really puts the client’s interest first. He has the qualities of the best sales— knowledgeable, patient, efficient but not pushy. He took care of my trade-in Audi and helped me build a X3 with all the features I want. Price wise, I got a very decent deal. I am not an easy customer but I am completely happy doing business with him. And I would definitely recommend Ron to my friend who wants a BMW. Special thank you to the sales manager JC as well. Very nice and professional person! Like I said, I am not an easy customer. but he really tries to meet all my request! More

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