J.R. Richardson | Page 3

Thank you for everything! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with! Celia made our buying experience easy and effortless. She is so pleasant and was a pleasure to work with! More

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I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is (Yelp) I am leaving a 1 star review, as there is nothing lower... Clearly the other review platforms can be manipulated to reflect higher ratings... More

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I have had two terrible experiences at the service department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department i department there, after buying my Rouge there in 2020. A 2 star review on Yelp seems surprisingly high! As far as I can tell the service department is staffed with inept individuals who are also arragont and offensive. If you need your Nissan serviced for any reason... I would find another dealership. It seems amazing that Nissan Headquarters (which this dealership is in the shadow of) would allow the closest dealership to them to continually sustain a 2 star rating on the ONLY uncompromised rating system there is.(Yelp) I am leaving a 1 star review, as there is nothing lower... More

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Great place! ! Hey build good healthy relationships which is key to success and respect! Definitely a good spot!! ! Hey build good healthy relationships which is key to success and respect! Definitely a good spot!! More

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Experienced Great service and attention to detail. JR took his time to listen and ensure what I requested was inspected and the service was performed. took his time to listen and ensure what I requested was inspected and the service was performed. More

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I had a fantastic experience at Nissan of Cool Springs! I came in for an oil change and JR especially was so helpful and friendly. came in for an oil change and JR especially was so helpful and friendly. More

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The service department at Nissan at Cool Springs is the best ever. My service advisor, John Richardson, was very helpful, courteous, and very efficient. The service was incredible. best ever. My service advisor, John Richardson, was very helpful, courteous, and very efficient. The service was incredible. More

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Great service very informative and willingness to accommodate me on my time schedule. Awesome awesome .........Best service that I have received will go back again accommodate me on my time schedule. Awesome awesome .........Best service that I have received will go back again More

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I return to Nissan of Cool Springs for my regular maintenance; and every single visit has been quick, efficient, and professional. Every employee I have encountered has been friendly and knowledgeabl maintenance; and every single visit has been quick, efficient, and professional. Every employee I have encountered has been friendly and knowledgeable. More

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Wonderful experience Everyone was so helpful, especially my salesman Paul Stamatis. He was very patient and knowledgeable. I had never bought a car by myself and was very Everyone was so helpful, especially my salesman Paul Stamatis. He was very patient and knowledgeable. I had never bought a car by myself and was very nervous but he put me at ease right away.The dealership handled everything and made the process seamless. More

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