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J.R. Marchbank
J.R. Marchbank at Holm Buick GMC

J.R. Marchbank

Financial Services Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

4.7
67 Reviews
4.7

67 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

11 yrs, 1 mo

67 Reviews of J.R. Marchbank

December 14, 2024

Dealership Rating
Employee Rating

This dealership is all about the customer. From the front door to the back of the service department. I recommend them to everyone. More

by palcorn9970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Holm, Derek Duncan, Lance Gentry

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Dec 17, 2024

Holm Buick GMC responded

Thank you so much for the wonderful recommendation! We're thrilled to hear you feel we're "all about the customer," from the front door to the back of the service department. That’s exactly what we strive for! Our mission is to create meaningful relationships based on Trust, Fairness, Value, and Quality, and this is reflected in our core value of Customer Care. We're grateful for your support and appreciate you recommending us to others. Sincerely, the Holm Automotive Team of Salina

December 07, 2024

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Employee Rating

Service guys are great. Never had a problem with them. Finance guy not so much, telling mural customers that we lie to them. He should be on the Naughty list. Because of More

by Not happy with finance guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges , Ladies answering the phone are great too

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Dec 12, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

October 14, 2024

Dealership Rating
Employee Rating

Process buying my Buick to moving on to the first service appointment was easy and flawless. Worth traveling the hour to not only getting a great car but having the backup was well worth it. Truly recommend More

by info@frontrangepackaging.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Neville, Lance Gentry

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Oct 24, 2024

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that your experience with us, from the car buying process to the first service appointment, was seamless and positive. We strive to provide exceptional customer service throughout the entire car ownership journey. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 13, 2024

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Employee Rating

It was a great experience! Everyone is very knowledgeable and friendly. I would recommend Holm to others!! More

by KIMUNRUH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Derek Duncan, Lance Gentry, Ethan Hodges

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Sep 17, 2024

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

June 01, 2024

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....... everything is fine Fine Fine Fine Fine Fine Fine Fine Fine Fine Fine fine Fine................ More

by GROLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Nick Schissler, Brandon Neville, Ryan Nease, Lance Gentry, Norman Kasper , Mike Bettles

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Jun 07, 2024

Holm Buick GMC responded

We appreciate you hitting enough characters to make the review stick! Naturally, we're also here for you and your new ride! We look forward to seeing you for complimentary maintenance and hope you have many safe miles this summer! Sincerely, the Holm Automotive Team of Salina

April 03, 2024

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Employee Rating

Wonderful experience! Wonderful sales person meaning Jamey Disney! Everyone was wonderful! Would do business here again! More

by HERONEMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

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Apr 23, 2024

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear you had a wonderful experience at Holm Buick GMC. It sounds like Jamey Disney truly made a difference – we'll be sure to pass your kind words along to him! We appreciate you recognizing that everyone on our team contributed to your positive experience. Creating a welcoming and enjoyable atmosphere for our customers is important to us, and we're glad we achieved that for you. Jamey is a valuable asset to our sales team, and we appreciate you highlighting his excellent service. Thank you for choosing Holm Automotive Center in Salina and we look forward to seeing you again in the future! Sincerely, The Holm Automotive Center Team of Salina

January 25, 2024

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Great Jamie was awesome she was professional and explained things thoroughly she showed different styles of vehicles More

by JODEAN67439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

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Feb 06, 2024

Holm Buick GMC responded

Thank you for your wonderful review of your experience at Holm Automotive Center! It's fantastic to know that Jamie was professional, took the time to explain things thoroughly, and even showcased different vehicle styles to match your needs. At Holm Automotive, we believe in customer care and ensuring each individual receives personalized attention. We're happy to see Jamie embody this value! Your positive feedback about Jamie's professionalism and dedication will be shared with her and the entire team. We appreciate you recognizing her efforts! Sincerely, the Holm Automotive Team of Salina

December 30, 2023

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Employee Rating

Good trad in value. Valued my time while in dealer ship. Pleasant sales person. Thanks More

by SLORSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney , Mike Bettles

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Jan 09, 2024

Holm Buick GMC responded

We appreciate your kind words! Providing fair trade-in values and respecting your time are integral to our commitment to Customer Care. We strive to make the car buying process smooth and enjoyable, and it's fantastic to hear our salesperson contributed to that. Thank you for trusting Holm Automotive – we value your business! Sincerely, the Holm Automotive Team of Salina

November 15, 2023

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Employee Rating

A totally stress free and positive experience. The salesperson even brought the car to us to test drive! More

by TRUDYMSIMS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Schissler

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Nov 30, 2023

Holm Buick GMC responded

Thanks for the great review of your experience with Nick and J.R. while shopping at Holm Buick GMC! We can't thank you enough for the great review and patronage! Remember all new and preowned vehicles come with two years included maintenance! We appreciate your business! Sincerely, the Holm Automotive Team of Salina

September 23, 2023

Dealership Rating
Employee Rating

Can’t rate Lucas. Don’t remember a Lucas. Experience was awesome! 👍🏻👍🏻 would go back. More

by MUJUCWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Clark Fritz, Mason Bettles , Mike Bettles

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Oct 17, 2023

Holm Buick GMC responded

The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina

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