J.R. Marchbank
J.R. Marchbank at Holm Buick GMC

J.R. Marchbank

Financial Services Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

4.8
70 Reviews
4.8

70 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Industry Experience

11 yrs, 2 mos

70 Reviews of J.R. Marchbank

January 20, 2025

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Employee Rating

Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 10, 2025

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Always friendly ,helpful regardless how busy they are,kind to everyone as I sit and wait my turn More

by Marlene Wagoner
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 09, 2025

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Whether you are rotating tires or purchasing a vehicle, the minute you walk into Holm Motor you feel well taken care of. Every single person on staff is genuine, kind, and willing to help. To sum it up, More

by Shelley Thaemert
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

December 14, 2024

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This dealership is all about the customer. From the front door to the back of the service department. I recommend them to everyone. More

by palcorn9970
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 17, 2024

Holm Buick GMC responded

Thank you so much for the wonderful recommendation! We're thrilled to hear you feel we're "all about the customer," from the front door to the back of the service department. That’s exactly what we strive for! Our mission is to create meaningful relationships based on Trust, Fairness, Value, and Quality, and this is reflected in our core value of Customer Care. We're grateful for your support and appreciate you recommending us to others. Sincerely, the Holm Automotive Team of Salina

December 07, 2024

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Service guys are great. Never had a problem with them. Finance guy not so much, telling mural customers that we lie to them. He should be on the Naughty list. Because of More

by Not happy with finance guy
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges , Ladies answering the phone are great too

Dec 12, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

October 14, 2024

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Process buying my Buick to moving on to the first service appointment was easy and flawless. Worth traveling the hour to not only getting a great car but having the backup was well worth it. Truly recommend More

by info@frontrangepackaging.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Neville, Lance Gentry

Oct 24, 2024

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that your experience with us, from the car buying process to the first service appointment, was seamless and positive. We strive to provide exceptional customer service throughout the entire car ownership journey. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

September 13, 2024

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It was a great experience! Everyone is very knowledgeable and friendly. I would recommend Holm to others!! More

by KIMUNRUH24
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2024

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

June 01, 2024

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....... everything is fine Fine Fine Fine Fine Fine Fine Fine Fine Fine Fine fine Fine................ More

by GROLES
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 07, 2024

Holm Buick GMC responded

We appreciate you hitting enough characters to make the review stick! Naturally, we're also here for you and your new ride! We look forward to seeing you for complimentary maintenance and hope you have many safe miles this summer! Sincerely, the Holm Automotive Team of Salina

April 03, 2024

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Wonderful experience! Wonderful sales person meaning Jamey Disney! Everyone was wonderful! Would do business here again! More

by HERONEMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

Apr 23, 2024

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear you had a wonderful experience at Holm Buick GMC. It sounds like Jamey Disney truly made a difference – we'll be sure to pass your kind words along to him! We appreciate you recognizing that everyone on our team contributed to your positive experience. Creating a welcoming and enjoyable atmosphere for our customers is important to us, and we're glad we achieved that for you. Jamey is a valuable asset to our sales team, and we appreciate you highlighting his excellent service. Thank you for choosing Holm Automotive Center in Salina and we look forward to seeing you again in the future! Sincerely, The Holm Automotive Center Team of Salina

January 25, 2024

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Employee Rating

Great Jamie was awesome she was professional and explained things thoroughly she showed different styles of vehicles More

by JODEAN67439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

Feb 06, 2024

Holm Buick GMC responded

Thank you for your wonderful review of your experience at Holm Automotive Center! It's fantastic to know that Jamie was professional, took the time to explain things thoroughly, and even showcased different vehicle styles to match your needs. At Holm Automotive, we believe in customer care and ensuring each individual receives personalized attention. We're happy to see Jamie embody this value! Your positive feedback about Jamie's professionalism and dedication will be shared with her and the entire team. We appreciate you recognizing her efforts! Sincerely, the Holm Automotive Team of Salina

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