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Isaiah Maki
Isaiah Maki at Russ Darrow Direct
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Isaiah Maki

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.2
14 Reviews

Dealership Experience

3 yrs, 4 mos

4.2

14 Reviews

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14 Reviews of Isaiah Maki

March 14, 2025

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Employee Rating

Quick and efficient even though I arrived on the wrong day. Seemed to be thorough More

by DOUGNNELL
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Recommend Dealer
Yes
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March 11, 2025

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It's fine for having bare minimum things done. But dont expect them to rotate your tires after they are barely worn down. But they also won't tell you there's steal belts showing on your other one More

by TIFFANYMARIE1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hawley, Rachel Engel

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Mar 11, 2025

Russ Darrow Direct responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Tiffany, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mike Meacham mike.meacham@russdarrow.com

March 11, 2025

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They do the job. They’re nice and it gets done. It was easy to get an appointment. More

by amber8698
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

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Mar 12, 2025

Russ Darrow Direct responded

Thank you, Amber, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

March 10, 2025

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I have always had a wonderful experience. I have been met with nothing but great customer service walking through the door. Always quick to get me in for oil changes just an overall wonderful More

by jasmine32510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brennan Wendt, Cecilia Martinez

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Mar 11, 2025

Russ Darrow Direct responded

Hi Jasmine: Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Meacham mike.meacham@russdarrow.com

March 06, 2025

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Employee Rating

They go above and beyond to help get the car you want. I have bought 2 cars from them and will continue to go there for my next car. More

by MCKEVIN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jen Ebben, Rachel Engel, Jessie Grahn, Dalton Jarvey, Pao Yang, Cecilia Martinez

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March 05, 2025

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Employee Rating

Cecilia and Isiah are fantastic to work with in the service department. And good quality and efficient work by the service team More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

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Mar 05, 2025

Russ Darrow Direct responded

Thank you so much for your excellent review! We are so glad that Cecilia and Isaiah had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Direct to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com

February 26, 2025

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Very polite, informative, thorough. Flexible scheduling. Took the time to answer all of my questions. More

by DEMENTER4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

February 26, 2025

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Employee Rating

Answered my questions. Did a thorough check . The video was interesting to see..Great service More

by S.M.MORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Russ Darrow Direct responded

Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Meacham mike.meacham@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Excellent communication, prompt great customer service very thorough i like the video that follows the service More

by TAMMERS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Meacham, William Pierce, Rachel Engel, Dalton Jarvey, Brennan Wendt, Cecilia Martinez

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Feb 10, 2025

Russ Darrow Direct responded

Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Very friendly staff and timely service. Detail oriented on work being done on vehicle. I would recommend this place to all my friends and relatives. More

by ISRVSQZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 10, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Isaiah and our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

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