Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki | Page 2

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

Contact Me
4.5
58 Reviews

Dealership Experience

4 yrs, 8 mos

4.5

58 Reviews

Write a Review

58 Reviews of Isaiah Maki

January 01, 2026

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Answered every question we had and explained why something needed to be done More

by Roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jen Ebben, Rachel Engel, Tyson Fancher, Jessie Grahn, Brian Inman, Rod Winklepleck, Rebecca Theyel, Stephanie Crutcher

Report | Print
Jan 02, 2026

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

December 31, 2025

Dealership Rating
Employee Rating

The overall experience was great! They had the tires ready to go for my appointment! More

by deeremanmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Stephanie Crutcher

Report | Print
Dec 31, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

December 07, 2025

Dealership Rating
Employee Rating

Mark really took the time to listen to my story and found the perfect car for me to drive home that day. More

by RMODERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Huth, Rachel Engel, Pao Yang

Report | Print
Dec 07, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

November 26, 2025

Dealership Rating
Employee Rating

Kind and attentive staff. Helped me understand future repairs needed on my car and the video walk through was helpful in showing me the current state of my car. Thanks guys!! More

by Erica H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 26, 2025

Russ Darrow Direct responded

Thanks for sharing your thoughts about your experience with Russ Darrow Direct. We appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com

November 22, 2025

Dealership Rating
Employee Rating

Was able to do my oil change right away. Staff friendly and knew what to do More

by SKWENDT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 23, 2025

Russ Darrow Direct responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham mike.meacham@russdarrow.com

November 21, 2025

Dealership Rating
Employee Rating

Epitome of a used car salesman. Very pushy. Non transparent. Smug. From the bottom to the top. Will never go there again. More

by tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Rachel Engel, Pao Yang , Sam Burrell

Report | Print
Nov 21, 2025

Russ Darrow Direct responded

Jared, we understand you’re frustrated, but at this point we need to be clear: taking ownership of a vehicle means accepting the responsibilities that come with it. Several months and several thousand miles have passed since you purchased the Ram truck. It is your vehicle, and with that comes normal costs, maintenance, and upkeep. And Jared—resorting to name-calling doesn’t help your case. It’s unnecessary and, frankly, very unprofessional. At some point, you need to take responsibility for your own truck and the realities that come with owning it. We’re always willing to help like we did when you first got the truck, but the responsibility for the truck now rests with you.

October 19, 2025

Dealership Rating
Employee Rating

Took 2 months and replaced a bad tranny with a used one. They sold me a extended warrantee for $4000 that refused to cover it. More

by THESHINERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Meacham, Rachel Engel, Dalton Jarvey, Pao Yang , Hector was a great salesman

Report | Print
Oct 21, 2025

Russ Darrow Direct responded

We truly understand your frustration and appreciate your patience throughout this process. Although the extended service contract did not approve coverage, we went ahead and replaced your 150,000-mile transmission with a lower-mileage used unit at no cost to you. Our goal was to make sure you were taken care of and your vehicle was back on the road as quickly as possible.

September 17, 2025

Dealership Rating
Employee Rating

Everything was done fast and correctly, had no issues getting in or out of the shop on time More

by ehager687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Sep 17, 2025

Russ Darrow Direct responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com

September 15, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow. From the sale of my truck to the service. All has been exceptional. Staff are knowledgeable and efficient. More

by DMASEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel , Cecilia Martinez

Report | Print
Sep 15, 2025

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

September 07, 2025

Dealership Rating
Employee Rating

Service was good but they forgot to reset the oil indicator for the second time in a row More

by DEMENTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel

Report | Print
Sep 08, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Mike Meacham mike.meacham@russdarrow.com

1
2
3
...
6

Dealership Inventory (89 Vehicles)

used 2023 Chevrolet Traverse car, priced at $36,759
2023 Chevrolet Traverse
used
Summit White exterior
Automatic
All-wheel Drive
$36,759
View Details
used 2023 Hyundai Palisade car, priced at $34,294
2023 Hyundai Palisade
used
Abyss Black Pearl exterior
Unknown
All-wheel Drive
$34,294
View Details
used 2023 Lincoln Nautilus car, priced at $40,199
2023 Lincoln Nautilus
used
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$40,199
View Details
used 2024 Nissan Sentra car, priced at $20,231
2024 Nissan Sentra
used
Super Black exterior
CVT
Front-wheel Drive
$20,231
View Details
used 2023 Hyundai Elantra car, priced at $19,995
2023 Hyundai Elantra
used
Fluid Metal exterior
CVT
Front-wheel Drive
$19,995
View Details
used 2023 Chrysler Voyager car, priced at $22,087
2023 Chrysler Voyager
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
$22,087
View Details
View All Inventory