Isaiah Bryant

I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was ab Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom. More

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GARAVEL - A well run modern Subaru dealership - knowledgeable - informative - all departments work together as a team for you ! Very consumer focused - excellent follow through - instruction and de knowledgeable - informative - all departments work together as a team for you ! Very consumer focused - excellent follow through - instruction and detail. High recommended. ***** More

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I had a great experience with Dave and the whole team at Garavel Subaru. They were kind, transparent and honest and the Impreza is beyond my expectations! They do a great job detailing it before you buy it Garavel Subaru. They were kind, transparent and honest and the Impreza is beyond my expectations! They do a great job detailing it before you buy it as well. I would 100% recommend Dave and Garavel Subaru and wouldn’t hesitate to buy a new or used car there in the future. More

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It was an absolute pleasure to do business with Garavel Subaru. We felt welcome immediately, the moment we entered the building and met Michele. Michele is the best person I have ever dealt with in my 40 y Subaru. We felt welcome immediately, the moment we entered the building and met Michele. Michele is the best person I have ever dealt with in my 40 years of buying cars in the United States and abroad. She is extremely professional, knowledgeable, friendly and most importantly, genuinely cares about her customers. She is THE perfect example to show others for "best practices" exercises. Thank you Michele! I wish you the very best! More

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