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Isaiah Blacksmith
Isaiah Blacksmith at Toyota of Cool Springs
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Isaiah Blacksmith

Service Manager

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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12 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

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12 Reviews

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12 Reviews of Isaiah Blacksmith

May 02, 2024

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Employee Rating

Was a lovely character. .. a little tall for my taste but very comforting and helpful. Such a smooth.... presence. he even closed the blinds in his office to make me more co More

by ARIANASABIB
Recommend Dealer
Yes
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May 03, 2024

Toyota of Cool Springs responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 13, 2024

Dealership Rating
Employee Rating

I was there for a service today and Alan went above and beyond to take care of me by getting me in a new vehicle! Love! More

by Rebeccagiselle.hair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson, Denzel Petway, Adama Murriel

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Feb 14, 2024

Toyota of Cool Springs responded

Hi, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 26, 2023

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Employee Rating

Excellent service reasonable wait time the waiting room is pretty good also and best part is the coffee is free More

by Restacks82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Toyota of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2022

Dealership Rating
Employee Rating

Kenny Eastman is the man. Bar none. Personable, funny, and has your best interests at heart. I’ve financed two cars with him now and he always creates a great experience. More

by PDBohannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Eastman, Daniel Rodriguez

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Dec 12, 2022

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 23, 2022

Dealership Rating
Employee Rating

The team is friendly, professional, and well-coordinated. Alan "Superman" Richardson was a delight to work with - knowledgable, helpful, candid, personable - a consummate professional. The same applies to More

by William Reynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson

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Aug 26, 2022

Toyota of Cool Springs responded

Hi William, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 16, 2022

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Employee Rating

He is definitely working on getting you a car you can afford despite your credit report? There’s hope so come through…your car is ready!! More

by Royalderoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Richardson, Curtis Kinsman , Dan Fun

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Aug 19, 2022

Toyota of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 26, 2022

Dealership Rating
Employee Rating

Isaiah was very courteous. Told what had been done and what what would be needed on my nxt visit. I'll be back. More

by johnrobert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 27, 2022

Toyota of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Toyota of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 13, 2021

Dealership Rating
Employee Rating

Been coming here for abt 14 years! Yay for Ray & Isaiah!🤗🤗Thanks to these guys!🚙 More

by rebecca38228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Top guy, Ray Ellison

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Oct 19, 2021

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2021

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Employee Rating

This Dealership has always done right by me. I've brought my Tacoma in for service for over the past 5 yrs. Service has always been done right. More

by plsharkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Feb 09, 2021

Toyota of Cool Springs responded

Hi, thank you so much for your positive comments about Toyota of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2021

Dealership Rating
Employee Rating

One of the best dealerships I’ve ever worked with. Great service, great communication and reasonable prices. They also have a very nice waiting room. I highly recommend them. More

by Jamiek56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donna Klepper

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Jan 25, 2021

Toyota of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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