Isabela Tanase
Isabela Tanase at Audi Hoffman Estates
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Isabela Tanase

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.9
161 Reviews

Dealership Experience

5 yrs, 8 mos

Languages Spoken

Romanian Romanian

4.9

161 Reviews

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161 Reviews of Isabela Tanase

September 06, 2024

Dealership Rating
Employee Rating

I just had a routine break check and look over of the vehicle. The process was timely and the staff was friendly and helpful. I was very pleased with the experience. More

by JPOTSIE23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 06, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2024

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Employee Rating

Everything was good Just I had to wait little too long more than 2,5 hours More

by GOSKA_80
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Tamara Janecek

Sep 04, 2024

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We do apologize for the long wait and truly appreciate your patience. We look forward to working with you again.

August 29, 2024

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For recall repair, made appointment a week before and drove to the site, but was told there is no parts. Disappointed because I was taking a day off for the repair. However, dealer did a good job by qu More

by Chunli
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 30, 2024

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2024

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Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 More

by FRANNYJCLEVIS
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2024

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 23, 2024

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I worked with isabela on buying my new car. It was the easiest and painless car buying experience ive had. Will be buying all my future veichles here. More

by GABESCHMITT27
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 24, 2024

Audi Hoffman Estates responded

Gabe, at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Isabela, and it was a pleasure having you at the dealership. We appreciate your review!

August 20, 2024

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Great Service and I appreciate the communication through text. Will def go back for service. More

by RHEAKALRA14
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Service Time
Recommend Dealer
Yes
Aug 20, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2024

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Employee Rating

The team was very responsive and great to deal with. They were also very helpful on creatively helping me solve a couple of non standard open issues. Will go back. More

by BKBOUK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Machonga and Brian Hall.

Aug 06, 2024

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isabela, Tim, and Brian met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

June 30, 2024

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Service has always been outstanding and customer focused. They are undeniably one of the best service departments. More

by HJOBS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert LeGault

Jul 01, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2024

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Employee Rating

The team was very knowledgeable and reasonably priced on parts and services needed. They spent extra time making sure all questions and issues were answered. I will return. More

by BKBOUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cuevas, Tim Machonga, Brian Hall

Jun 22, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2024

Dealership Rating
Employee Rating

I recently purchased a car from this dealership out of state, and I couldn't be happier with the experience. Isabela was fantastic throughout the entire process. Her communication was clear and prompt, an More

by CSMITGA0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Audi Hoffman Estates responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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