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Isabela Tanase
Isabela Tanase at Audi Hoffman Estates
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Isabela Tanase

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.9
186 Reviews

Dealership Experience

6 yrs

Languages Spoken

Romanian Romanian

4.9

186 Reviews

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186 Reviews of Isabela Tanase

January 15, 2025

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Employee Rating

Dishonest business practices, terrible customer service, incompetent technicians . The worst dealer experience in my life. More

by Sethtec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Godfrey, service writer

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January 06, 2025

Dealership Rating
Employee Rating

I thought it was Efficient friendly and professional and while I waited a sales woman gave me info on 2025 MODELS More

by KBSJKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

December 27, 2024

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Employee Rating

Excellent professional service , done in timely manner , polite staff , likes free car wash would recommend friends and family More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2024

Audi Hoffman Estates responded

Thank you so much, Sam, for your kind words, and for taking the time to leave us this wonderful feedback!

December 24, 2024

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Employee Rating

Great customer service with very friendly and knowledgeable staff. Can only recommend this dealership for their good overall service! More

by OLIVER.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Amanda Filios, Ricky Bautista

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Dec 29, 2024

Audi Hoffman Estates responded

Thank you, Oliver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates. We look forward to having you as one of our valued customers for many more years to come!

December 22, 2024

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Employee Rating

Unethical business practices by management, incompetent service department. Only bright spot is Isabela Tanase, my salesperson. More

by Sethtec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 22, 2024

Sethtec responded

Seth Morrell

December 21, 2024

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Employee Rating

Sales person was great. Isabela Sales manager arrogant. Sat with financial guy. When I’m trying to get out More

by DENNIS98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan Jigalov

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December 18, 2024

Dealership Rating
Employee Rating

Failed to diagnose serious defects which I brought to your attention. Was told everything was fine, but another dealer found what I was concerned about and corrected it. Very unhappy with the service dep More

by Sethtec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 22, 2024

Audi Hoffman Estates responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 15, 2024

Dealership Rating
Employee Rating

The dealer and team did a fantastic job. I would buy from them again. Great team. More

by SMITHKHJ133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Tamara Janecek

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Dec 16, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2024

Dealership Rating
Employee Rating

Service is always good , dealership is very nice , sometimes they don’t have enough courtesy cars but other than that very good More

by PRICEE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Amanda Filios, Ricky Bautista

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Dec 09, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2024

Dealership Rating
Employee Rating

Had a great car buying expierence with Carlo. He was kind smart and very professional. Would highly recommend him and this dealership. Thank you! More

by jeanne.coz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Amanda Filios, Ricky Bautista

Report | Print
Dec 08, 2024

Audi Hoffman Estates responded

Thank you, Jeanne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

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