Chapman Chevrolet
Tempe, AZ
Filter Reviews by Keyword
By Type
882 Reviews of Chapman Chevrolet
Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want be Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want before we got there. How can you put a price online when the vehicle is already changed?. In addition they have two locations in the East Valley and, for example, one wanted $1499 for window tinting and the other wanted $400. We have cash but it isn't going to Chapman More
Went to get oil changed walked out to look in front show room right away guy comes up to me asking me what I’m looking for I said nothing just getting oil changed, asked me on what I told him 2019 Silverado room right away guy comes up to me asking me what I’m looking for I said nothing just getting oil changed, asked me on what I told him 2019 Silverado, he says do you want to trade it in I damp last time I was here they tried to get me to trade in my truck and insulate me he said who and how much and I told him no I don’t want to trade in he says why not finally I got loud and said no I don’t want to trade in my truck he replied why do you have to get loud for, he had severe pressure tactic, very upsetting, has happened the last 3 times I’ve been here like there desperate to make a sale, in waited room no drinking water, they have a TV and a vending machine were you can buy water I don’t think I will be coming here again I will try superstition Chevrolet, I just don’t feel good about this place, and if I had to have work done on my truck I wouldn’t take it here unless I had to More
This a very professional dealership. One of your amazing sales associates, Ike made my shopping experience very stress-free. Ike is so knowledgable about cars and gave the best recommen One of your amazing sales associates, Ike made my shopping experience very stress-free. Ike is so knowledgable about cars and gave the best recommendations. He made me feel like you are working with people who care about their product and want you to know you got the right product. I will highly recommend this dealership to my friends and family. Christy More
I HAVE ALWAYS GONE TO BRIAN YOUNG LAST 4 PURCHASES HE IS THE BEST! He always takes care of me and my kids. I have sent him 8 other customers and they have all bought from him. He has always made it so easy THE BEST! He always takes care of me and my kids. I have sent him 8 other customers and they have all bought from him. He has always made it so easy to buy from and is extremely genuine. That is also why he has been there 15 years. More
Sales man David Hall said we got your appointment for 3 pm yesterday !! So get there early to get a Chevy bolt evu !! Sorry we sold out yesterday! 1/2 to 40 min drive!! His response was first come first se pm yesterday !! So get there early to get a Chevy bolt evu !! Sorry we sold out yesterday! 1/2 to 40 min drive!! His response was first come first serve! So basically screw your appointment!! We weren’t ever going to tell you we didn’t even have the vehicle in stock!! Yet he said 3 were there at noon!! No return call. Very unprofessional! Lost all my business and my More
When my 2014 Sonic needed repair, Chapman Chevrolet went above and beyond to fix it. When the Sonic was too expensive to repair, the crew at Chapman made the process of trading it in on a 2022 Trax swift a above and beyond to fix it. When the Sonic was too expensive to repair, the crew at Chapman made the process of trading it in on a 2022 Trax swift and painless. Thank you! More
Speedy and professional service. Brought my vehicle in for an oil change and tire rotation and wanted to use a coupon printed from the website. No problem. There was no bait and swit Brought my vehicle in for an oil change and tire rotation and wanted to use a coupon printed from the website. No problem. There was no bait and switch, and no surprises on the invoice. Tyler Ballard was very helpful and answered all my questions regarding future servicing. Such an asset! More
Ron Klement is an excellent service advisor. My wife from Texas was stuck out of town with truck problems and Chapman Chevrolet truly saved her. from Texas was stuck out of town with truck problems and Chapman Chevrolet truly saved her. More