Ike Dean

The salesman (Tony) was very thorough about letting me know about the options available to me, & I never felt under pressure to make a decision! know about the options available to me, & I never felt under pressure to make a decision! More

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Sarah was absolutely amazing! I walked in not knowing exactly what I was looking for and she helped me through the process to find the absolute perfect car! She made the process s I walked in not knowing exactly what I was looking for and she helped me through the process to find the absolute perfect car! She made the process stress-free and fun and the whole team at Dean was so supportive and helpful. I feel like not only did I get a new Volkswagen, which I love, but a new friend too! Sarah is the best!! More

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Joel delivered top notch customer service. Along with the other members of the Dean Team, our family, was provided an excellent experience. It was actually fun and when I went back for a few Along with the other members of the Dean Team, our family, was provided an excellent experience. It was actually fun and when I went back for a few things I did not feel ignored. More

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Shawn spent time answering questions I had prior to the day of purchase. The day of purchase I was informed of all steps occurring in the process. The entire team was great. This is my second purchase fro day of purchase. The day of purchase I was informed of all steps occurring in the process. The entire team was great. This is my second purchase from Dean Team and I would recommend them to anyone. More

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The Dean Team was knowledgeable, friendly, and ready to help my husband and I find the perfect car for us. Tony was a fantastic guide in helping us buy our first-ever new car, and we can't recommend him hi help my husband and I find the perfect car for us. Tony was a fantastic guide in helping us buy our first-ever new car, and we can't recommend him highly enough! More

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The folks at Subaru Ballwin made the car purchase stress free and easy! No pressure, hassle free experience! free and easy! No pressure, hassle free experience! More

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Dave was amazing to work with! He had everything ready for me when I got to the dealership and the car was in great condition as he said. I would recommend working with him if you He had everything ready for me when I got to the dealership and the car was in great condition as he said. I would recommend working with him if you want a calm, efficient process. I will definitely be going back for our next vehicle!😁 More

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First off I wanna say dealing with DEAN TEAM Volkswagen in BALLWIN has been nothing but a nightmare I bought a car. I had it in there four days in a row all for electrical issues them constantly telling me in BALLWIN has been nothing but a nightmare I bought a car. I had it in there four days in a row all for electrical issues them constantly telling me it doesn’t have a problem, even though the car wouldn’t start at times the air conditioner wouldn’t work at times and it was a brand new 2024 Volkswagen atlas Cross sport I am very dissatisfied with the way they do business. The car was finally returned today. They gave me my old car back and I will find a new car somewhere else. Watch your yourself when you deal with this. Hopefully someone else has a better experience mind you I had bought two other cars from the dealer over 10 year. But that was with different management. More

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I have never actually had a pleasant buying experience at a dealership before buying from Dean Team. My wife and I went in with our 9 month old baby to test drive an Atlas, and our sales rep Myles was extrem a dealership before buying from Dean Team. My wife and I went in with our 9 month old baby to test drive an Atlas, and our sales rep Myles was extremely friendly to all three of us the whole time! The pricing of the car was initially a bit over what I thought it was worth based on market research, but they were actually willing to meet me at a price that worked out well for both of us! Financing was a breeze, and they gave our little girl a cute little teddy bear on the way out the door! That teddy bear is still her favorite toy in the car. The only drawback (which isn’t even big enough to warrant dropping off of 5 stars) is that the payment packages they have you read through to sign up for extra coverage are not clearly defined, so it would be very easy to accidentally sign up for thousands of dollars in extra unnecessary coverage without realizing it. More

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Compared to the last time I bought a car (from another dealer) this was fantastic. Tony was very knowledgeable and made it happen. dealer) this was fantastic. Tony was very knowledgeable and made it happen. More

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