Idalia Flores

I had a great experience. I wasn’t planning on buying a Tacoma but the decided too. Thank you. I wasn’t planning on buying a Tacoma but the decided too. Thank you. More

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Bought a brand new Grand Highlander (with cash) only to have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" may have the salesperson not know much about it's features while her supervisor just kept pushing and pushing "Make sure to give us a 5-star review!" maybe 20 times between initial contact and sale. They advised a protectant spray (kept saying it was ceramic-like) but whoever applied this gunked up almost the entire exterior and windshield. Had to pay a detailer to fix it when Toyota Of Braintree wouldn't days after I took delivery. They also delivered the vehicle with tires UNDER-inflated, which made the ride unnecessarily bumpy until I bought an electric pump and fixed that. The rear foot-release hatch wouldn't work, and they claimed it worked fine, until I had to bring it in and they adjusted the sensor so it works 100% of the time now but they still there was nothing wrong. Them repeatedly begging for 5-star reviews was the most distasteful though. More

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I've had five experiences with this Service Dept after, regrettably now, having purchhased a new Toyota from them just last year. All of the Service Reps are rude and argumentative about any issues that mi regrettably now, having purchhased a new Toyota from them just last year. All of the Service Reps are rude and argumentative about any issues that might fall under warranty, denying that you have a problem despite you pointing right at it. You have to stand your ground to get problems addressed but I will never return here after they acknowledged a defect I pointed out but said they won't fix it because the defect is known across other years of the same model??? xxx!?! Don't give Toyota of Braintree ANY business unless you want a headache! More

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Good experience from start to finish. They were attentive, patient and very helpful, we would definitely recommend this dealership and Sunny in particular. They were attentive, patient and very helpful, we would definitely recommend this dealership and Sunny in particular. More

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Idalia and Arthur were great and made the process easy for me to buy my new 2025 Camry. for me to buy my new 2025 Camry. More

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Idalia was very helpful and showed us all of the features of the car we wanted! of the car we wanted! More

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the customer service was outstading i was so pleased with the service i received from the team they when about and beyond to help me like always to find the perfect vehicle this is are third time purchasing the service i received from the team they when about and beyond to help me like always to find the perfect vehicle this is are third time purchasing a vehicle from tufankjian toyota braintree Carlos ortega ,Arthur matel and idalia flores they are a great team More

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the customer service was outstanding i was so pleased with the service i received from the team they when about and beyond to help me to find the prefect vehicle this is are third purchasing a vehicle fr with the service i received from the team they when about and beyond to help me to find the prefect vehicle this is are third purchasing a vehicle from tufankjian toyota braintree Carlos Ortega ,Arthur Matel and Idalia Flores they are a great team thank you More

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Idalia-flores along with carlos sunny and max were extremely helpful idalia really went beyond and showed me everything on my new truck extremely helpful idalia really went beyond and showed me everything on my new truck More

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Idalia Flores is an outstanding salesperson who made my experience purchasing a new Grand Highlander seamless and enjoyable. She was patient, attentive, responsive, and incredibly knowledgeable about both experience purchasing a new Grand Highlander seamless and enjoyable. She was patient, attentive, responsive, and incredibly knowledgeable about both the car and the entire process. Her care and expertise truly stood out, and I couldn’t be more satisfied with the service she provided. More

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