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Ian Whalen

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Ian Whalen

Ian Whalen | Page 5

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews

Overview Reviews (64) Inventory (563)

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rated

64 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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64 Reviews of Ian Whalen

September 06, 2022

Dealership Rating

Employee Rating

Excellent service from the moment you arrive and a dedicated service representative who oversees repairs and keeps you informed dedicated service representative who oversees repairs and keeps you informed More

by R.Lenorth

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bryan Raiken

Sep 06, 2022 -

Circle BMW responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Team at Circle BMW and we are always here to help!

September 02, 2022

Dealership Rating

Employee Rating

Circle BMW has an excellent Service department and I know Parts and Sales are just as good. Parts and Sales are just as good. More

by sdefelicedc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken, Raymond Wagner, Matthew Caldwell, Amanda Ruth , Eric Kopf

Sep 02, 2022 -

Circle BMW responded

Hello! We are grateful for your feedback and we are happy to know our Sales and Service Team always provides you with excellent customer service. We value your dedicated business with us at Circle BMW.

August 23, 2022

Dealership Rating

Employee Rating

I’ve been going to circle BMW for service for over 15 years and I won’t go anywhere else because of Tim. I also have to mention Ian at the front desk in service bc he is amazing. years and I won’t go anywhere else because of Tim. I also have to mention Ian at the front desk in service bc he is amazing. More

by Azion33

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Amanda Ruth

Aug 24, 2022 -

Circle BMW responded

Thank you for the positive feedback! We are delighted to know that you are a loyal customer and that you have had good experiences with our team, especially Tim and Ian. We look forward to any future visits to Circle BMW!

August 13, 2022

Dealership Rating

Employee Rating

The service was great but when they washed the car they left some dirt on it and they don’t do the wheels, that part wasn’t so great left some dirt on it and they don’t do the wheels, that part wasn’t so great More

by jdubina

Recommend Dealer

Yes

August 04, 2022

Dealership Rating

Employee Rating

Everyone at circle is great which is why we have purchased so many cars there purchased so many cars there More

by nadine

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken, Raymond Wagner, Amanda Ruth , Eric Kopf, Kaitlynn Nascimento, Paul Starnes

Aug 05, 2022 -

Circle BMW responded

Thank you for your positive review and continued support! Your business is greatly appreciated, and we look forward to your next visit here at Circle BMW!

August 03, 2022

Dealership Rating

Employee Rating

Quick / responsive From when I pulled up and dropped off my car and signed in for loaner car Was very good Only issue I had drop of a 2022 7 series for a 2 series loaner Was not happy off my car and signed in for loaner car Was very good Only issue I had drop of a 2022 7 series for a 2 series loaner Was not happy More

by mannyr118

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Ruth , Sofia Corrado

Aug 03, 2022 -

Circle BMW responded

Thank you for taking the time to share your review. We're glad to learn you enjoyed your service experience and your feedback is greatly appreciated. Please let Circle BMW know if there's anything else we can assist with.

Aug 03, 2022 -

mannyr118 responded

Mannyr118@icloud.com

July 29, 2022

Dealership Rating

Employee Rating

The agents at the Service department are knowledgeable, friendly and professional! They have patience and are accommodating friendly and professional! They have patience and are accommodating More

by Mmknopf93

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Ruth, Rui Costa

Jul 30, 2022 -

Circle BMW responded

Thanks for taking the time to leave feedback! We're so glad that you found our Service Team to be friendly and professional. Please don't hesitate to reach out to Circle BMW if there's anything more we can do.

July 23, 2022

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Employee Rating

Always professional customer service. Had my vehicle detailed while in for service and it looked brand new when done. Had my vehicle detailed while in for service and it looked brand new when done. More

by lorraine

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Kopf

Jul 23, 2022 -

Circle BMW responded

We truly appreciate you recognizing us with this five-star review! It's great to learn that our Service Team provided you with quality and professional service and support. Thank you for choosing Circle BMW for your automotive needs.

July 22, 2022

Dealership Rating

Employee Rating

Circle BMW is a great dealership with a great sales and service team! Thank you Tim for helping out with my car! service team! Thank you Tim for helping out with my car! More

by Alex skaftouros

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis

Jul 23, 2022 -

Circle BMW responded

Thank you for taking the time to share your five-star experience with us! We're delighted to learn our Sales and Service Teams, especially Tim, provided you with excellent service and support. We look forward to seeing you again here at Circle BMW!

June 27, 2022

Dealership Rating

Employee Rating

Bob is the best! Wouldn’t dream to service my BMW anywhere else! Shoutout to the Circle team! Wouldn’t dream to service my BMW anywhere else! Shoutout to the Circle team! More

by happycustomer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Datri

Jun 27, 2022 -

Circle BMW responded

Thank you for visiting Circle BMW! We're happy to learn Bob and the rest of our team provided you with the best service. Please don't hesitate to reach out to Circle BMW for any of your future automotive needs.

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