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Ian Whalen
Ian Whalen at Circle BMW

Ian Whalen | Page 4

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews
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64 Reviews

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64 Reviews of Ian Whalen

December 20, 2022

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Employee Rating

Excellent fast service. Very happy with Circle BMW. Would recommend them to anyone with a BMW More

by Efalk1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kopf

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Dec 21, 2022

Circle BMW responded

We appreciate your positive feedback and recommendation! It's great to know our team provided you with excellent and efficient service and support! Your business is greatly appreciated and Circle BMW hopes to be of service to you again!

December 19, 2022

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Very courteous. was extremely fast and attaining a loaner was ready within a couple days. More

by abesultan123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Wagner , Eric Kopf

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Dec 20, 2022

Circle BMW responded

Thanks for sharing that our Service Team got your vehicle back to you in a timely fashion and provided you with courteous interactions. We appreciate your business here at Circle BMW.

December 10, 2022

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Very efficient and helpful. The people at the desk were also helpful and very pleasant . More

by Kdolan756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis , Ginna Carlesimo, Eric Kopf

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Dec 12, 2022

Circle BMW responded

It is thrilling to read that our team provided you with a helpful and pleasant experience during your recent visit. Please do not hesitate to let us know if there is ever anything else we can assist you with here at Circle BMW.

December 07, 2022

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Employee Rating

The people working at Circle BMW always priorities their customer's needs. Greet you with a smile !nd takes good of you and your car More

by LITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Raiken, Matthew Caldwell , Paul Starnes

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Dec 12, 2022

Circle BMW responded

Thank you for your excellent rating and positive feedback! We're delighted to learn that our Sales and Service Teams always strive to make you and your vehicle's needs a priority. Should you need automotive care in the future, please don't hesitate to reach out to us here at Circle BMW!

December 05, 2022

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My car looks beautiful, amazing detail job. It was done a day ahead of schedule too! Thank you to Bryan and the Service team. More

by Lisa S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Raiken

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Dec 12, 2022

Circle BMW responded

Thanks for taking the time to leave such wonderful praises of Bryan and the rest of our Service Staff. It is elating to see that we were able to provide great attention to detail to your vehicle here at Circle BMW. Please let us know if there is anything else we can do for you.

December 03, 2022

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Excellent customer service with prompt and expedient service. Very professional and courteous staff that includes all levels of service. More

by Dellamama
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rui Costa , Ginna Carlesimo

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Dec 12, 2022

Circle BMW responded

Thank you for taking the time to praise our polite and professional Service Staff here at Circle BMW. We value having you as an excellent customer and look forward to being of service to you again.

November 16, 2022

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Circle BMW always exceeds expectations. Service was completed on time, drop off and pickup was fast and easy. More

by Thecadys137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis

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Nov 18, 2022

Circle BMW responded

We are honored to have earned your business here at Circle BMW and elated to read our Service Team always exceeds your expectations ensuring you enjoy a fast and easy dealership experience. Thank you for trusting us with your vehicle and for your wonderful review. Come back and visit us again for any future needs.

November 15, 2022

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Can’t say enough about the service department. Jesse, Ian and Peter have been amazing every time I drop off my SUV they have been extremely helpful and kind, it’s like seeing friends when you arr More

by on2ux2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth , Paul Starnes, Jesse and Peter

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Nov 16, 2022

Circle BMW responded

Receiving reviews like yours is what we strive for here at Circle BMW. We will pass on your kind words to Jesse, Ian, and Peter. If we can be of any further assistance, please don't hesitate to reach out to us.

October 12, 2022

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Employee Rating

The staff at Circle have always been anticipatory of issues with regard to both the service requirements and your daily life requirements. Matt Caldwell is smart and fun. More

by edimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken, Raymond Wagner, Matthew Caldwell, Amanda Ruth , Ginna Carlesimo, Eric Kopf, Kaitlynn Nascimento, Paul Starnes

Print
Oct 13, 2022

Circle BMW responded

Thank you for your positive feedback! It's great to learn that our staff, especially Matt, has been very informative and professional to ensure your needs are being met. We value you as a customer and hope to see you again here at Circle BMW.

Oct 13, 2022

Circle BMW responded

Thank you for your positive feedback! It's great to learn that our staff, especially Matt, has been very informative and professional to ensure your needs are being met. We value you as a customer and hope to see you again here at Circle BMW.

September 18, 2022

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Employee Rating

The service was efficient and fast. We have a regular annual service for oil and filter change. We have no complaints. We had a car back in 3 hrs More

by jsokolov70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Caldwell, Rui Costa

Print
Sep 20, 2022

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team is dedicated to providing the most efficient work to our guests and we are pleased to see that you were satisfied with your annual service visit.

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