Ian Whalen
Ian Whalen at Circle BMW

Ian Whalen | Page 3

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews
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64 Reviews

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64 Reviews of Ian Whalen

June 10, 2023

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Employee Rating

Great service. Everyone is friendly. The communication while my vehicle was being serviced was prompt and clear. My service person, Ray was great. It was a pleasure More

by Sue U
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Wagner

Jun 12, 2023

Circle BMW responded

Thank you for choosing Circle BMW. We are glad that you enjoyed a prompt and straightforward service experience with our Service Team. Let us know if there is anything else we can assist you with.

June 09, 2023

Dealership Rating
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As always, a great experience. Easy and fluid and the people who work in service go out of their ways to make it a pleasure! And a big shout out to Bryan Raiken!! More

by Lisa S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken

Jun 12, 2023

Circle BMW responded

We here at Circle BMW would like to thank you for your patronage and your feedback. It is great to see that Bryan provided you with a 5-star experience. If you ever need anything else, please feel free to contact us.

June 09, 2023

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The staff was very helpful, explaining every detail of the work to be performed. They detailed all costs associated with the repairs to the vehicle so there were no surprises when we picked up the vehicle More

by eobjection
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rui Costa

Jun 15, 2023

Circle BMW responded

Thank you so much for sharing the great experience you’ve had working with our Service Team here at Circle BMW. We appreciate your business.

June 06, 2023

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All the staff I have dealt with have been excellent in their respective positions. Especially Danny M. Wong, my Sales Advisor. BMW has been my favorite brand for many years. And even with the increased c More

by allan2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryan Raiken, Danny M. Wong, Andrew Kim , Jon Catania

Jun 06, 2023

Circle BMW responded

Thank you for taking the time to share your review. Our team here at Circle BMW strives to build trusting and confident relationships with our customers and guarantee the best automotive service. If there is anything else we can help you with, please feel free to let us know.

April 04, 2023

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Great dealership! They go above and beyond for their customers and they have an excellent team supporting all needs. More

by Alex skaftouros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that our Sales and Service Teams provided you with exceptional services. Let us know if there is anything else we can assist you with.

January 29, 2023

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Always polite, and accommodating Such a pleasure to deal with and the atmosphere and the aesthetics of the show room are beautiful and spotless More

by GeriBetesh
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2023

Circle BMW responded

Thank you for your 5-Star rating! It is always our pleasure to offer accommodating care to our customers here at Circle BMW. Come back and see us again anytime.

January 20, 2023

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Circle BMW service department team are very professional, friendly and a breath of fresh air! More

by Bob
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2023

Circle BMW responded

We're happy to learn that our Service Team provided you with a professional and pleasant service experience! We value your business and hope you continue to choose Circle BMW for your vehicle maintenance needs!

January 09, 2023

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Great communication and pick up and all the above was a wonderful experience thank you to all More

by Jmadigan1219
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 11, 2023

Circle BMW responded

It's great to know our team provided you with a wonderful experience! Thank you for choosing Circle BMW for your vehicle needs.

December 31, 2022

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The service Dept is really well-run. The entire staff was friendly and attentive and my advisor Ray proactively kept me updated with progress updates. More

by seasidebmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Circle BMW responded

Thank you for your five-star review. Our Service Team strives to provide everyone who visits us with friendly and attentive assistance and Ray knows the importance of keeping our guests informed throughout their service visit. Please don't hesitate to contact us at Circle BMW should you need any further assistance.

December 24, 2022

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Employee Rating

Hit a deer on the parkway had to go through insurance. I usually work with service advisor Brian but he was out however I met Ray who took great care from start to finish and even pushed my insurance to m More

by nile222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Raiken, Raymond Wagner, Amanda Ruth , Ginna Carlesimo, Paul Starnes

Dec 27, 2022

Circle BMW responded

Thank you for letting us know that our Service Team, especially Ray, provided you with five-star service and support from start to finish during your recent visit. We value you as a customer. We are here for all your automotive needs at Circle BMW!

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