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Ian Whalen

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Ian Whalen

Ian Whalen | Page 6

Loaner Car Agent

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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64 Reviews

Overview Reviews (64) Inventory (563)

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64 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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64 Reviews of Ian Whalen

June 22, 2022

Dealership Rating

Employee Rating

Exceptional. Whenever my vehicle needs service, I know it is in good hands. I trust the work that is done but more importantly I trust the people involved. Whenever my vehicle needs service, I know it is in good hands. I trust the work that is done but more importantly I trust the people involved. More

by Loaderllc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Robert Datri

Jun 24, 2022 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team strives to provide exceptional service to all of our guests and we are pleased to know that you enjoyed your recent experience. Let us know if there is anything else we can help you with.

June 19, 2022

Dealership Rating

Employee Rating

Courteous, prompt service. Exceptionally clean facility. Thorough service and fair pricing. I am very pleased to have found them since moving to south Jersey. Exceptionally clean facility. Thorough service and fair pricing. I am very pleased to have found them since moving to south Jersey. More

by CRL4BMW

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Ruth, Rui Costa

Jun 21, 2022 -

Circle BMW responded

Thank you for trusting us with your vehicle and choosing Circle BMW. Our Service Team appreciates your five-star review and will be here to welcome you back for any future automotive needs.

June 18, 2022

Dealership Rating

Employee Rating

Great service, knowledgeable staff and good customer connection. From the time you drop off your car with Pete speak to your service rep Ray W and touch base with Ed L about your next car you know you a connection. From the time you drop off your car with Pete speak to your service rep Ray W and touch base with Ed L about your next car you know you are in good hands. More

by Sully51

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raymond Wagner

Jun 21, 2022 -

Circle BMW responded

Thank you for taking the time to share your five-star review. We at Circle BMW strive for a high level of customer satisfaction and are pleased to read Pete, Ray, and Ed achieved just that. Congratulations on your new vehicle. If we can be of any future assistance, please don't hesitate to contact us.

June 05, 2022

Dealership Rating

Employee Rating

The white glove treatment was very pleasurable. Everyone was kind and informative. I love Circle BMW! Everyone was kind and informative. I love Circle BMW! More

by Margaret.mullins26

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rui Costa

Jun 05, 2022 -

Circle BMW responded

Thank you for choosing Circle BMW. We are glad to know that you enjoyed a friendly, informative, and overall pleasant experience. Let us know if there is anything else we can help you with.

June 05, 2022

Dealership Rating

Employee Rating

👌 excellent, Great people and great service. I would definitely recommend Circle Motor to family and friends... I would definitely recommend Circle Motor to family and friends... More

by pfazio

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny M. Wong, Raymond Wagner, Amanda Ruth, Tathiana Carrasco, Justin Pastore, Jesse Pastore , Kim Vernaci

Jun 05, 2022 -

Circle BMW responded

Thank you for the excellent review and for recommending us! Our Sales and Service Teams are always here to provide the best services around. We welcome you back to Circle BMW!

June 03, 2022

Dealership Rating

Employee Rating

Couteous service. Parts came in as promised. Waiting time for service as promised within an hour. Parts came in as promised. Waiting time for service as promised within an hour. More

by suso1804

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis

Jun 04, 2022 -

Circle BMW responded

Thank you for your five-star review! Our Service Department knows how important maintenance is, so we always strive to provide professional and efficient service when you come in for a visit. Your business is greatly appreciated at Circle BMW.

June 02, 2022

Dealership Rating

Employee Rating

Everybody was very courteous and polite ready to take care of me in the best way care of me in the best way More

by velmahoseleni

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Timothy Meritzis, Matthew Caldwell , Spyridon26

Jun 04, 2022 -

Circle BMW responded

Thank you for taking the time to share your feedback with us. We're happy to learn you were provided with friendly and polite service during your recent visit, so please don't hesitate to reach out to Circle BMW for any future automotive needs.

May 20, 2022

Dealership Rating

Employee Rating

Everyone there is very courteous, especially the service advisor. Brian always makes me feel he really cares about his clients. He always takes the time to explain everything in detail in a way I can unders advisor. Brian always makes me feel he really cares about his clients. He always takes the time to explain everything in detail in a way I can understand, even though I don’t know much about cars. More

by Jribeiro57

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bryan Raiken, Amanda Ruth

May 23, 2022 -

Circle BMW responded

Thank you for your kind review. We are very glad to know our team is always courteous, especially Brian, who takes the time to explain everything in detail and makes sure you understand. Your dedicated business with Circle BMW is appreciated and we look forward to seeing you again.

May 20, 2022

Dealership Rating

Employee Rating

Amanda was a fantastic help! Circle service doesn’t take advantage of you like other service centers. Circle service doesn’t take advantage of you like other service centers. More

by happycustomer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Ruth , Ginna Carlesimo

May 23, 2022 -

Circle BMW responded

Hello! Circle BMW values your business and we are so pleased to know Amanda with our Service Team was a fantastic help for you and you were provided with five-star customer service. We look forward to serving you again in the future.

May 18, 2022

Dealership Rating

Employee Rating

Rui (sp) Was wonderful. He explained everything very clearly, and saw that everything was done expeditiously as well. He explained everything very clearly, and saw that everything was done expeditiously as well. More

by affix_creeds.0v

Recommend Dealer

Yes

Other Employees Tagged: Rui Costa

May 23, 2022 -

Circle BMW responded

Thank you for the pleasant feedback. We are glad to know that Rui with our Service Team was wonderful to work with, explaining everything clearly for you as well as making sure you were taken care of in a timely manner. Your business is appreciated here at Circle BMW!

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