Ian Martin | Page 27

New X3 Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3. Ian was no pressure and very accommodating. He even came in on his day off to help me pick out my new car. I love my new X3. More

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Purchase car at end of lease Ian Martin did a great job of explaining our options for dealing with the end of our existing lease. He covered the costs of each option and was happ Ian Martin did a great job of explaining our options for dealing with the end of our existing lease. He covered the costs of each option and was happy to talk through all the options. He was also thorough about all the paperwork and details and followed through with all aspects of the final transaction. More

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Above and beyond Ian Martin went out of his way to find the interior seating package that was not being offered within the BMW site build. The color and leather optio Ian Martin went out of his way to find the interior seating package that was not being offered within the BMW site build. The color and leather options just didn't suit what I wanted and he was able to navigate around that issue to get just what I wanted. This type of care is what earns my respect and rating as reflected above in addition to courtesy and patience shown to me during the buy process. More

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Great Experience I worked with Ian Martin in Sales and had a extremely positive experience. Everyone involved was very friendly, accommodating, and knowledgable. I was I worked with Ian Martin in Sales and had a extremely positive experience. Everyone involved was very friendly, accommodating, and knowledgable. I was recommended to come to Otto's BMW by a family member and am very glad I did! Ian is amicable and professional, and did his best to find what I was looking for at a price point I was happy with. I look forward to working with Ian in the future and will recommend him to anyone looking for a BMW. More

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Ian rocks! Ian Martin was my sales associate, he's fantastic. Ian is super non pressure. Quietly assertive, knowledgeable, responsive. Best part: luxury w no ann Ian Martin was my sales associate, he's fantastic. Ian is super non pressure. Quietly assertive, knowledgeable, responsive. Best part: luxury w no annoying pretense. More

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Car buying experience This was my first BMW purchaae, although I have purchased many luxury autos. From the moment I communicated with the internet adviser and ultimately w This was my first BMW purchaae, although I have purchased many luxury autos. From the moment I communicated with the internet adviser and ultimately with Ian Martin the salesmen our experience was excellent! Very professional, explained the sales process, I got a fair price on an outstanding vehicle. Everything was completed as promised from the financing to the delivery...and also we have an Encore deleivery so I can return with any questions about the vehicle. I would highly recommend Otto's BMW to anyone intertesd in purchasing a high quality auto with high quality service. More

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Stellar experience... as per usual! Fell in love with the brand and the Otto's BMW dealership 3 years ago when I got my first BMW from Ben Drake. 3 years later, I was assigned to Ian Mar Fell in love with the brand and the Otto's BMW dealership 3 years ago when I got my first BMW from Ben Drake. 3 years later, I was assigned to Ian Martin. I had been looking for a 4 series GranCoupe for a while but wasn't exactly in a rush because... as you can imagine, my old 3 series performed very well still. I was tempted to buy an Audi A6 as I had always been in love with Audis but once again Otto's BMW won me over. Ian showed me a beautiful CPO 428i xDrive GC. With tinted windows. I thought to myself: that's meant to be - as I had always wanted to tint the windows - no need to spend extra on that! Ian agreed to let me take the car home overnight so I can decide whether I really wanted it. Ian and Wilmer both said they would put the car on hold for me. No security deposit as other dealerships would expect. I honestly can't say enough about these guys! Top notch service from start to finish. We scheduled delivery for this morning and there she was, my new 4 series, in the delivery room, freshly detailed... with a personalized message waiting for me. I am completely satisfied! Not only that but I was impressed to see other employees knew my name! I feel very welcome every time I'm there. More

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Nice dealership, very easy process. Bought a CPO 750, and the process couldn't have been easier or done more smoothly. Clear communications, simple process and very friendly and knowled Bought a CPO 750, and the process couldn't have been easier or done more smoothly. Clear communications, simple process and very friendly and knowledgeable staff. They gave you the information you needed, asked good questions, but didn't push. Overall very nice work by Ian Martin More

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BMW X1 xdrive35i Great service and helpful information. Ian, my sales rep, was courteous, informative, and, most of all, not pushy. He was determined to make me feel c Great service and helpful information. Ian, my sales rep, was courteous, informative, and, most of all, not pushy. He was determined to make me feel comfortable with any decision I made. The car is fabulous, and the deal I got even better. More

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Great experience Ian was super helpful and patient. I felt very special when I made my purchase, they were expecting me and had everything ready to go for an efficient Ian was super helpful and patient. I felt very special when I made my purchase, they were expecting me and had everything ready to go for an efficient and informative transaction. More

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