Ian Kuhn
Ian Kuhn at Five Star Chevrolet
Refer Me

Ian Kuhn

Parts Sales

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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18 Reviews

Dealership Experience

5 yrs

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

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rated

18 Reviews

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18 Reviews of Ian Kuhn

July 07, 2023

Dealership Rating
Employee Rating

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

June 16, 2023

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Employee Rating

They were amazing from my initial phone call setting up my appointment; through my arrival, and the care they provided to my vehicle. They had me out the dirt in a very timely manner. Great all the way aro More

by phillip947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce

Jun 17, 2023

Five Star Chevrolet responded

Hello phillip947, Customer satisfaction is a priority at Five Star Chevrolet. Thank you for taking the time to rate your service visit and please call on us any time at 972-389-6700. We hope to always be your first call for vehicle care. Safe travels, Chris Selbach, Service Director

April 27, 2023

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Employee Rating

Thanks for a great experience from the start to the finish, what a great team support in helping the customers. More

by Silver Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

Apr 28, 2023

Five Star Chevrolet responded

Serving our customers with a professional focus is the goal at Five Star Chevrolet. Thank you, Silver Fox, for recognizing our efforts. When you need advice from Jessy, Ian, or me, give us a call at 972-389-6700. We are here to help. Best Regards, Chris Selbach, Service Director

Apr 28, 2023

Silver Fox responded

Thanks for taken such great care of the customers, knowing this is where you shine, and will grow from the Top to the bottom, keep up this great care, God Bless. Norman & Ila Vinson

February 22, 2023

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Employee Rating

Amanda was awesome to work with. Kept me informed throughout the repairs. Repairs were done correctly. More

by rpogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Feb 22, 2023

Five Star Chevrolet responded

Rpogue, Thank you for sharing your Five Star Chevrolet experience with Amanda and Ian. Customer communication and care are priorities. Let us know when you seek future service at 972-389-6700. We are here for you! Best Regards, Chris Selbach, Service Director

August 08, 2022

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Employee Rating

Thanks for your excellent service… Franko Santana was excellent salesman … wish him best future… love him More

by Desanrisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franko Santana, Roberto Sarinana, Misty Asman , Jerri-lynn Charlton

Aug 09, 2022

Five Star Chevrolet responded

Desanrisco, It is great to hear you found working with Franko and the Five Star Chevrolet staff efficient. Thank you for shopping at our dealership and please don't hesitate to call again at 972-389-6700. We are here to help you fully enjoy your new vehicle. Sincerely, Alan Brown, General Manager

Aug 13, 2022

Desanrisco responded

Gracias al mejor franko y sus compañeros

November 12, 2021

Dealership Rating
Employee Rating

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

July 26, 2021

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Employee Rating

Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Five Star Chevrolet responded

Thank you, Angel, for choosing Five Star Chevrolet for your automotive care. Amanda and I welcome additional questions at 972-389-6700. We want you completely safe and knowledgeable about your vehicle. Please stay in touch, Chris Selbach, Service Director

July 21, 2021

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Employee Rating

Quick and friendly service but the trim on my roof doesn’t seem like it will last couldn’t fix my other issue had to order the part More

by ginamariejerome60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bee Hernandez, Amanda Agosto, Rosa Lerma, Jacob Sosa , Ryan Knowles, Jeff Mauldin, Karina Najera, Jonathan Torres

Jul 22, 2021

Five Star Chevrolet responded

Hello ginamariejerome60, Your feedback is important and we appreciate your patience as we wait on the delivery of the parts needed to complete your repair. Upon your return, we will address the trim to assure you of its adherence. Please feel free to reach me directly at cselbach@sampack.com or 972-389-6700. Your complete satisfaction is my concern. Sincerely, Chris Selbach, Service Director

July 07, 2021

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Employee Rating

The service was excellent! I will continue bringing my vehicle in for service. The whole service department made me feel welcomed. It’s easy to why they are so busy! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Five Star Chevrolet responded

Brianwithem44, We really appreciate the chance to call you our customer. Our service team wants to continue hearing from you at 972-389-6700. Let us know when we can welcome you and your vehicle back to Five Star Chevrolet. We will look forward to serving you again. Thank you, Chris Selbach, Service Director

July 01, 2021

Dealership Rating
Employee Rating

Very professional, friendly and respectful associates. Great customer service. Outstanding. More

by chenteguerrero16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramos, Rosa Lerma, Jeff Moore, Jacob Sosa , Michael Leatherwood, Jane Martinez, Gabriela Vela, Jason Volk

Jul 02, 2021

Five Star Chevrolet responded

Chenteguerrero16, It is wonderful to see your recognition of the many Five Star Chevrolet staff. We are committed to helping with all of your vehicle needs. Let us know when we will see you again at 972-389-6700. Thank you very much for your business and recommendation. Sincerely, Ron Daly, Customer Relations Manager

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