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Ian Filo
144 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more144 Reviews
Write a ReviewDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
144 Reviews of Ian Filo
June 17, 2021
Jimmy was excellent!!! He was very professional and very knowledgeable on all the models. He worked hard to find the 330 that matched our specifications. Ian was excellent during the delivery process in rev knowledgeable on all the models. He worked hard to find the 330 that matched our specifications. Ian was excellent during the delivery process in reviewing the car features and tech details! More
by smgaughan
Other Employees Tagged: Jimmy Laumer
May 28, 2021
The team that sold us our car was fantastic. John Caruso, in particular, was knowledgable, patient and a delight to work with. Highly recommend them. in particular, was knowledgable, patient and a delight to work with. Highly recommend them. More
by User-70c20a2c8c
Other Employees Tagged: John Caruso, Ken Delk
April 30, 2021
John, Mike, and Ian were great! The process was quick and easy. I love the car and would definitely recommend working with them if you are looking for a BMW. easy. I love the car and would definitely recommend working with them if you are looking for a BMW. More
by JOHNCASTEEL
Verified CustomerOther Employees Tagged: John Caruso, Robert Strecker, Mike Niedzwiecki
April 06, 2021
My 1st BMW and I am in love! BMW Westlake made my purchase such a smooth and quick process. Great customer service and price. Thank you :) purchase such a smooth and quick process. Great customer service and price. Thank you :) More
by becavv
Other Employees Tagged: Mike Niedzwiecki, John Redden
March 24, 2021
Great experience. The is my third BMW and I have been very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. Great guy. The same holds true for Ian who helped me in familiarising myself with the car More
by BILL44111
Other Employees Tagged: John Caruso, Mike Niedzwiecki, John Cordell, Jared Jeschelnig
March 17, 2021
Our buying experience at BMW of Westlake was great. It was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! More
by tkaye003
Other Employees Tagged: Jared Jeschelnig, Jimmy Laumer, Kelly Cavanagh
March 17, 2021
John is great person who is knowledgeable about autos. I enjoyed my experience with John and appreciate his hard work. This is my second car from BMW of Westlake and am sure it will continue. enjoyed my experience with John and appreciate his hard work. This is my second car from BMW of Westlake and am sure it will continue. More
by tony6036
Other Employees Tagged: John Caruso
March 16, 2021
Ken Delk is top notch! The buying process was made easy form home during covid. The BMW genius gave a thorough overview of the car. form home during covid. The BMW genius gave a thorough overview of the car. More
by rover0221
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
February 17, 2021
Painless experience. Communication was excellent, value was excellent. I truly expected buying in the pandemic to be difficult but I was wowed by how easy the process was. was excellent. I truly expected buying in the pandemic to be difficult but I was wowed by how easy the process was. More
by SBELL5182
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj , Steve David, Fred Palmer
January 29, 2021
Working with the staff was a pleasant experience. Everything went smoothly from trading in our car to purchasing our first BMW. Great explanation on how to use all of the features on th experience. Everything went smoothly from trading in our car to purchasing our first BMW. Great explanation on how to use all of the features on this car. More
by DROMANO0
Other Employees Tagged: John Caruso, Robert Strecker
