Ian Bleil

Excellent service and attention Great experience buying my car. The salesperson was kind, professional, and answered all my questions patiently. They helped me find exactly what I needed. Thank you for eve my car. The salesperson was kind, professional, and answered all my questions patiently. They helped me find exactly what I needed. Thank you for everything! More

by ninibethrealestate Verified Customer Verified Customer

Report | Print

I started out back in June talking to Cass about a Kia Seltos I wanted to buy for my wife as a surprise birthday present. I test drove the car and said I would be back in July when her Birthday came aroun Seltos I wanted to buy for my wife as a surprise birthday present. I test drove the car and said I would be back in July when her Birthday came around. He was very helpful, upfront, and pleasant to deal with. I came back in on Monday 7/21 and was told Cass was no longer employed so they put me with a different guy, Felix. He was nice, and I explained what I worked with Cass on. He went and found a Seltos that matched what I was looking for. However this had a dealer add on sticker with what they call "Kia Care which had a lot of extra items like tinted windows, ceramic paint coating, and several other items I did not not want, This all added $2,999 to the price. I told Felix I did not want these items and he said Ok no problem, he would leave this out of the deal. We went back inside and I told him I would work a deal if he would give me the out the door price which included, the price of the car, plus tax, title, license, doc fees, and dealer fees, minus any incentives. Well long story short, this is where the numbers games begun, and the lack of transparency started as well. After several attempts to get the true OTD price and I finally caved in and let him put my trade in the deal, things got really messy, but like an idiot I finally agreed on a bottom line price that i would finance the car for. Next thing you know I am in the finance office electronically signing all the financing papers and agreeing to bring my $10,000 deposit in when I bring my wife in 1 week to pick up her birthday present. Well I left and after going home and feeling uneasy about all the numbers, I tried running the number on serval auto loan calculators, and could only come up with they were charging me a huge amount of fees. The next morning I called the sales manager. I ask him to send me a copy of the worksheet with the OTD write up. He said no problem. By the end of the day nothing. The next day, I called him back, he said he wold look into getting it and call me back. I was running errands, so I drove down to the dealership. I ended up talking to the salesman and another sales manager. What i found out they had put the Kia Care in the deal then taken it out of the deal and snuck it back in by showing more money on my trade. funny math and underhanded sales tactics. Therefore, this is why they would not just spell out the OTD price as requested initially. I shook hands and walked away and will never buy a car there ever If they had just been transparent and agreed to the price I had requested which was more than fair based on my extensive planning and research, I would gladly have purchased the car. But they insisted on playing a numbers game and lost More

Report | Print

Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More

by JR2019 Verified Customer Verified Customer

Report | Print

Ian is the best. He went out of his way to make sure that my car was fixed to my satisfaction. He made sure that I was satisfied with the service. He has someone He went out of his way to make sure that my car was fixed to my satisfaction. He made sure that I was satisfied with the service. He has someone pick up my car and also bring it back after the service was completed. I appreciate that Ian went out of his way to make sure I was satisfied. More

Report | Print

Excelente servicio y muy amable y sobre todo me ayudo al maximo lo recomiendo al 100 maximo lo recomiendo al 100 More

by yeimarie81 Verified Customer Verified Customer

Report | Print

Quick, friendly and fast. I have my vehicle serviced there and it’s always been a painless process. Also while your in the service center go See Amy, Levi or Ian if you think I have my vehicle serviced there and it’s always been a painless process. Also while your in the service center go See Amy, Levi or Ian if you think you might wanna new car. They will make it happen! More

by Misty k Verified Customer Verified Customer

Report | Print

great service. I can't say enough how much I am thankful for my salesman of several cars Orlando!!!! I can't say enough how much I am thankful for my salesman of several cars Orlando!!!! More

by shazy1000 Verified Customer Verified Customer

Report | Print

Very friendly and professional staff, they take their time to explain things and helped me throughout the process. time to explain things and helped me throughout the process. More

Report | Print

He is very nice. He will have great future. very respectful, frienfly and professional,nice smile. He will have great future. very respectful, frienfly and professional,nice smile. More

Report | Print

This is our 5 car at Regal and we love or experience every time. They are very professional. every time. They are very professional. More

by joselcarrillo1089 Verified Customer Verified Customer

Report | Print