Ian Ayers

I brought my 2002 Protege 5 in because the "Check Engine" light went on and because it was also emitting a gassy smell when I cold started it. Ian kept me updated on the progress of the repair. A day after I light went on and because it was also emitting a gassy smell when I cold started it. Ian kept me updated on the progress of the repair. A day after I received the car back from repairs, the light went back on. I brought it back and Ian handled the problem with no extra charge, with the assurance that I could bring it back again if the light came back on again. It was a totally pleasant experience and I couldn't ask for better or friendlier service. More

by JEFF.KIKU Verified Customer Verified Customer

Report | Print

They took care of oil change and recall and kept me informed through out the entire process. informed through out the entire process. More

by Anthony Verified Customer Verified Customer

Report | Print

Culver City Mazda will take care of you, Thank You Ian for the great customer service and with all your help! I Would highly recommend to Check Out the dealer ship whether you need a new car or Mazda Serv for the great customer service and with all your help! I Would highly recommend to Check Out the dealer ship whether you need a new car or Mazda Service. More

by CESAR GARCIA Verified Customer Verified Customer

Report | Print

Great communication throughout the repair process ! ! Ian kept me abreast with the status of the repair & cost ! ! Ian kept me abreast with the status of the repair & cost ! More

by RBELL9 Verified Customer Verified Customer

Report | Print

Quick and friendly service. Understand mechanical car function. Explained all options and checked available solutions. Understand mechanical car function. Explained all options and checked available solutions. More

by LEMBRIKOV Verified Customer Verified Customer

Report | Print

Fast service on a normal Saturday, app approvals, and complementary Lyft rides made the experience smooth complementary Lyft rides made the experience smooth More

by James Verified Customer Verified Customer

Report | Print

My experience with the service department is always top notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my perso notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my personal demands and validating my concerns throughout the 48 hour process. More

by PEDRO Verified Customer Verified Customer

Report | Print

Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4 Verified Customer Verified Customer

Report | Print

Super friendly and knowledgeable! I highly recommend them! You can either wait while they service your car or leave and return when it's finished. I highly recommend them! You can either wait while they service your car or leave and return when it's finished. More

by GREGTRADE Verified Customer Verified Customer

Report | Print

Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai Verified Customer Verified Customer

Report | Print