Ian Ayers
Ian Ayers at Culver City Mazda
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Ian Ayers

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Ian Ayers

March 23, 2025

Dealership Rating
Employee Rating

They took care of oil change and recall and kept me informed through out the entire process. More

by Anthony
Recommend Dealer
Yes
Mar 24, 2025

Culver City Mazda responded

Thank you for your review! We're glad to hear that everything was taken care of smoothly and that you were kept informed throughout the process. We appreciate your trust and look forward to serving you again!

March 06, 2025

Dealership Rating
Employee Rating

Culver City Mazda will take care of you, Thank You Ian for the great customer service and with all your help! I Would highly recommend to Check Out the dealer ship whether you need a new car or Mazda Serv More

by CESAR GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Gonzales

Mar 07, 2025

Culver City Mazda responded

Thank you for your kind words and recommendation! We're so glad to hear that Ian provided you with great customer service and that you had a positive experience at Culver City Mazda. Whether you’re in for a new car or service, we're always here to help. We truly appreciate your support and look forward to seeing you again!

February 27, 2025

Dealership Rating
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Great communication throughout the repair process ! ! Ian kept me abreast with the status of the repair & cost ! More

by RBELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Culver City Mazda responded

Thank you for your kind words! We’re so glad to hear that Ian kept you well-informed throughout the repair process. Clear communication is something we take pride in, and we’re happy it made your experience smooth and stress-free. If you need anything else in the future, don’t hesitate to reach out. We appreciate your feedback!

February 12, 2025

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Quick and friendly service. Understand mechanical car function. Explained all options and checked available solutions. More

by LEMBRIKOV
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Culver City Mazda responded

Thank you for your great review! We're glad to hear you had a quick and friendly service experience. Providing clear explanations and exploring all available solutions is what we strive for. We appreciate your feedback and look forward to assisting you again in the future!

January 27, 2025

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Fast service on a normal Saturday, app approvals, and complementary Lyft rides made the experience smooth More

by James
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Culver City Mazda responded

Thank you, James! We're glad to hear that your experience was smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

January 11, 2025

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My experience with the service department is always top notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my perso More

by PEDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Culver City Mazda responded

Thank you for your kind review and for being a loyal customer! We are happy to pass along your comments to Ian and the team here at Culver City Mazda! If you need anything else from us, please feel free to give us a call. We are always happy to help!

January 06, 2025

Dealership Rating
Employee Rating

Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

December 31, 2024

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Super friendly and knowledgeable! I highly recommend them! You can either wait while they service your car or leave and return when it's finished. More

by GREGTRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Culver City Mazda responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Dealership Rating
Employee Rating

Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jan 02, 2025

Culver City Mazda responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Ian and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 20, 2024

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Employee Rating

Great service and communication. Everything was very efficient and with excellent quality. Thank you, Ian! More

by hindsy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Culver City Mazda responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

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