Hugo Monterroso | Page 14
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
Spanish
713 Reviews
Write a Review713 Reviews of Hugo Monterroso
June 14, 2025
Very good choice for wrangler with very good service the staff are very nice and friendly staff are very nice and friendly More
Other Employees Tagged: Vladimir Rivas, Charlie Gomez
June 13, 2025
Not happy they had my truck for five days. With appointment didn't work on it until day 5. Because I wasn't going to pay more for rental. If it only takes 1 day way have it for 5 days. With appointment didn't work on it until day 5. Because I wasn't going to pay more for rental. If it only takes 1 day way have it for 5 days. More
June 11, 2025
It’s been 5 years since we are taking our vehicle to kendall Dodge Chrysler Jeep Ram. We are always satisfied and the service and staff are excellent !!! kendall Dodge Chrysler Jeep Ram. We are always satisfied and the service and staff are excellent !!! More
Other Employees Tagged: Carlos Blanco, Jose Lopez, Jorge Del Pino, Paula Bean
June 06, 2025
Friendly and helpful. Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving rep Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving repetitive technical issues. More
Other Employees Tagged: Hugo Monterroso
June 05, 2025
I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Evan Starr
June 03, 2025
I am very please with the service I receive. My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles More
Other Employees Tagged: Hugo Monterroso
June 02, 2025
no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More
Other Employees Tagged: Christian Povsic

